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Old 07-15-2011, 09:06 PM
Lee Yuan Sheng
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Join Date: Feb 2004
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Quote:
Originally Posted by Jason Dunn View Post
That's interesting Lee - when it comes to Dell, I always assumed no matter where you are in the world, you always end up being routed to someone in India. That was an ignorant assumption for me to make; I bet they handle the English-language support, and other languages are handled by regional call centres.
I think it depends on where you're calling from. Penang handles English tech support for SEA, I think. Definitely didn't speak to any India-based staff.
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