Itunes ripoff even though it's free

[Hrun]

Okay I am more than a little narked by this:

l use Itunes to organise all my music and to listen to American music. This is a free download and it is in Itunes interests for me to have the latest version.

I use Quicktime on occasion and there are some features available in the pro version which were useful enough that I bought it (with real money too)

So, today Itunes offer me an upgrade which I decide to download since it is free and I use it. And here is where I have a BIG issue.

During the install it prompts me to install Quicktime for which I will have to Pay to reown the Pro version.

Why should I have to pay extra to keep the Pro version of software I have paid for (and do not require an upgrade for) in order to obtain a free upgrade for free software which was offered to me when I opened the program.

I am really angry about this!! Does anyone know a way round this or who I can complain to?

Thanks for listening to my rant (good job you cannot post podcasts :mrgreen: )

TIA
Giles

[Mark Kenepp]

I too hate the way iTunes and Quicktime are bundled for the reverse reason, I want to install Quicktime on my computer but I don't want iTunes.

Anyway,

Can't you install iTunes and then reinstall your Quicktime Pro over the version of Quicktime installed with iTunes?

It is a shame that it needs to be done at all.

Have you tried contacting Apple?

[Janak Parekh]

I too hate the way iTunes and Quicktime are bundled for the reverse reason, I want to install Quicktime on my computer but I don't want iTunes.
That's available -- just look carefully on the download page.

Hrun -- I think Mark's advice is sound...

--janak

[Hrun]

Thanks for the advice.

It states quite clearly during the install that if I continue and install quicktime I will have to pay again for the pro.

Obviously I declined the install prompt at which point it aborted the Itunes install.

Therefore I have to pay for software I have paid for and do not wish to upgrade in order to have a free upgrade of a free product.

I am still pished about this

Giles