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Old 03-12-2010, 05:00 PM
Jeff Campbell
Executive Editor, Apple Thoughts
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Join Date: Nov 2008
Posts: 2,936
Default Apple Number One in Tech Support

"I have the greatest respect for the men and women behind Apple's tech support. Despite having one of the toughest jobs in the industry, they've always been extremely efficient and courteous in solving my own problems."

And the subscribers to Consumer Reports�*apparently agree with your sentiments, ranking Apple number one in their survey that rated problems solved, phone waits, phone staff and online support. Approximately 3,700 subscribers surveyed in laptop and also desktop support ranked Apple tops in each. The laptop score was 86 out of 100, and for desktop they scored 87 out of 100. These are up from last years numbers of 84 and 81 respectively.

iPhone 4, 1.6 GHz Core 2 Duo MacBook Air, Apple TV, 2.66GHz Intel C2D Mac Mini, 1TB TC, Airport Extreme,several iPods and an iPad, 32GB Wi-Fi version. Follow me on Twitter.
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