The iPhone 3G and its iPhone 2 OS propelled Apple's leading-edge mobile device into serious contention as a business smartphone. And the iPhone 3G is one of the best -- if not the best -- mobile 2.0 device out there for overall use. But Apple missed when it came to business functionality, leaving a space that the RIM BlackBerry Storm, Palm Treo Pro, and Google Android-based T-Mobile G1 are all trying to fill. Unfortunately, the iPhone OS 2.2 update (which also applies to the iPod Touch) released this weekend doesn't address the gaps in what business users need from the iPhone. That may give the new BlackBerry Storm a real chance to push the iPhone out of the enterprise, at least as a standard sanctioned device.
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What the iPhone 2.2 update doesn't do is fix the shortcomings that are sure to give businesses a reason to keep the iPhone at arm's length. There's still no on-device data encryption. Passwords are limited to four-digit numeric PINs. You can't synchronize notes or set up calendar items with the same scheduling controls as in Exchange. You can't cut and paste data. To me, those are basic business capabilities that the iPhone simply should have. Never mind the other enhancements that I wish the iPhone had in order to make it the "no question about it" choice for business smartphone users.