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Old 06-02-2008, 03:21 PM
Jason Dunn
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Join Date: Aug 2006
Posts: 29,160
Default Planet Data Center Explosion, Our Server Goes Down

Wondering why our sites were down for most of the weekend? Just when I thought our significant down-time days were behind us, something crazy happens:

"An explosion Saturday evening at a Texas-based, privately held server hosting provider has caused server outages effecting 9,000 servers and 7,500 customers. According to The Planet's website, at about 5 p.m. Saturday electrical gear shorted, creating an explosion and fire that knocked down three walls surrounding their electrical equipment room. No injuries were reported and no servers were damaged or lost. The Houston company, which provides servers for small and medium sized companies, said it has its entire support team working around the clock to get the servers back on line. They estimate they will be up and running by Sunday afternoon."

I spent most of my weekend checking this forum thread hourly, trying to determine when my server would be brought back online. It didn't happen Sunday afternoon - late Sunday night everything was still down, but this morning when I woke up I was happy to see things were loading again. Big thanks to our server admin volunteer Jorj Bauer for keeping a close watch on all of this and getting us back to live status while I was just waking up (and to Janak, Darius, and Jon for their help). Back to our regularly scheduled programming...
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Old 06-02-2008, 03:47 PM
Join Date: Oct 2007
Posts: 4

Wow, that's crazy! Glad everything's ok and you're back on the air.
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Old 06-02-2008, 04:36 PM
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Join Date: Feb 2005
Posts: 471

Wow, yet more bad luck for your servers. Are they built on an ancient native American burial site?
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Old 06-02-2008, 05:14 PM
Jason Dunn
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Originally Posted by Stinger View Post
Are they built on an ancient native American burial site?
You know, I'm starting to wonder...
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Old 06-02-2008, 06:04 PM
Filip Norrgard
Join Date: Mar 2004
Posts: 402
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Texas and explosion? Hmm... are those destructive ants from Houston moving into the demolition industry with some heavy artillery now?

Well, good to hear that no-one was hurt. But it's too bad this seems to hit a bunch of website owners just one time too many...
Filip Norrgļæ½rd:: My blog @
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Old 06-02-2008, 08:10 PM
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Join Date: May 2006
Posts: 237

I just forwarded this whole story to the server room guy at the state government facility I work for -- we have "only" about 20 servers, and we have a backup diesel generator for the machines and the cooling in case the power goes out.

It's interesting that, despite having a backup power source, the fire marshal might shut you down anyway -- gotta have those remote backup servers/recovery systems, people
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Old 06-03-2008, 02:45 AM
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Join Date: Aug 2006
Posts: 41

Welcome back! It was weird not to have you around for the weekend!
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