04-04-2008, 09:20 PM
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Neophyte
Join Date: Apr 2008
Posts: 2
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Windows Mobile 6 & Tytn
Hi! I am new here, plus new with pocket pc, so if I've put this thread on the wrong page I hope someone will correct me.
The problem I have is with the TyTN Pocket pc I have. I got it last year (just before all the other upgrades which I knew nowt about! ). It has Windows Mobile 5 & HTC tell me I can upgrade to the Mobile 6 by downloading the software from their website.
I download it ok, set my phone to Active Sync ok, then it starts to install ok. Just for a few seconds. Then the phone goes blank and a box comes up stating: " connect your USB & try again".
I have tried till I am blue in the face and the same thing happens each time.
I have sent email to HTC customer support (5 in all), and they do not reply.
I have searched various forums to see if anyone else has had the same problem, but no luck.
I have checked my pc for driver updates etc & everything is fine according to my pc.
So why does the connection "fail" each time I try to install Mobile 6?
If anyone knows the answer I would be gratefull. Everything works fine on the TyTN but I'm told things would be better if I upgrade.
Can anyone help? Please? It's my last resort!
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