03-18-2008, 04:00 AM
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Neophyte
Join Date: Mar 2008
Posts: 4
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Zune software crashes
Hi,
I've installed Zune software 2.3 but when I try to launch I get an error message:
"Microsoft Zune has encountered a problem and needs to close. We are sorry for the inconvenience."
My operating system is XP SP2. I've tried uninstalling, re-installing, lowering firewall, disabling my virus software, and yet I keep getting the same error message. (Interestingly I receive the same error message when I try open MSN Explorer---which isn't a huge deal as I use Firefox for my browser; maybe it's a general MS incompatibility problem?)
When I hit the button for the Error Signature this is what I see:
Event Type: clr20r3 P1: zune.exe P2: 2.3.1338.0 P3: 47881c46
P4: zuneshell P5: 2.1.0.0 P6: 47881b32 P7: 27f P8: 1c
P9: system.typeloadexception
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