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Go Back   Thoughts Media Forums > WINDOWS PHONE THOUGHTS > Windows Phone Hardware > Legacy Devices

 
 
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Old 02-29-2008, 08:51 PM
gilligan82
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Join Date: Feb 2008
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Default screen is froze after a hard reset

My hx4700 uses windows mobile 5 operating system. It was working fine for two weeks. Then the pocket pc performed a reset by itself without me touching any buttons. The first screen to come up was the alignment screen. I aligned it and then it went to the today screen. None of the programs that I installed before it reset itself would work. It still showed the programs on the start menu , and in the program folder, but none of them would open when I tapped on them. I performed a hard reset and now the pocket pc freezes on the blue and white screen with the hp logo on it. I have tried a hard reset with the ac adapter, and one with the battery, but it still freezes on the same blue and white screen.
 
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