08-19-2004, 02:00 PM
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Editor Emeritus
Join Date: Aug 2006
Posts: 15,171
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Microsoft Windows 2000, XP Patch For USB Connectivity Issues
Got a problem with your Pocket PC and ActiveSync on a USB 2.0 hub? It might actually not be ActiveSync's fault. Knowledgebase article 838989 describes the symptoms as the following:
"When you connect a Pocket PC handheld device to a USB 2.0 hub, or when you turn off the device and then turn it back on again while the device is still connected to the USB 2.0 hub, Microsoft Windows may not redetect the device. This problem may also occur with other USB devices that have pending transfers if the device is disconnected and then reconnected; or if the device is turned off and then turned back on while it is still connected to the USB 2.0 hub."
Microsoft released updates for Windows 2000 and XP today. (It's not clear whether or not XP SP2 includes this update.) If you've been having problems that match this symptom, you might want to check this update out.
Update: Looks like this update refuses to install on XP SP2, claiming it's not needed, so it seems only necessary for Win2k SP4 and XP SP1 or lower.
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08-19-2004, 02:18 PM
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Intellectual
Join Date: May 2006
Posts: 165
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Re: Microsoft Windows 2000, XP Patch For USB Connectivity Issues
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Originally Posted by Janak Parekh
Microsoft released updates for Windows 2000 and XP today. (It's not clear whether or not XP SP2 includes this update.)
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I downloaded and attempted to install the patch this morning on my Windows XP Pro SP2 machine and was met with this message:
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Setup has detected that the Service Pack version of this system is newer than the update you are applying.
There is no need to install this update.
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So it would appear as if SP2 (or some other Windows Update that I've recently applied) has taken care of what this update should have done.
I wasn't having any particular problems before... and I'm still not.
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08-19-2004, 03:12 PM
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Theorist
Join Date: Oct 2003
Posts: 258
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I have been experiencing this problem on and off over the pass year on various PPC! Why has it taken MS that long to put out a fix?
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08-19-2004, 03:50 PM
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Editor Emeritus
Join Date: Aug 2006
Posts: 15,171
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Re: Microsoft Windows 2000, XP Patch For USB Connectivity Issues
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Originally Posted by JoeLevi
So it would appear as if SP2 (or some other Windows Update that I've recently applied) has taken care of what this update should have done.
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Yeah. What's interesting, though, is that it came out after SP2. :|
--janak
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08-19-2004, 04:02 PM
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Intellectual
Join Date: May 2006
Posts: 165
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Re: Microsoft Windows 2000, XP Patch For USB Connectivity Issues
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Originally Posted by Janak Parekh
Quote:
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Originally Posted by JoeLevi
So it would appear as if SP2 (or some other Windows Update that I've recently applied) has taken care of what this update should have done.
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Yeah. What's interesting, though, is that it came out after SP2. :|
--janak |
The only logic I can see is this update is only 432KB and SP2 is, well, a little bit bigger than that.
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08-19-2004, 04:10 PM
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Editor Emeritus
Join Date: Aug 2006
Posts: 15,171
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Re: Microsoft Windows 2000, XP Patch For USB Connectivity Issues
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Originally Posted by JoeLevi
The only logic I can see is this update is only 432KB and SP2 is, well, a little bit bigger than that.
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Either that, or MS first released the patch as SP2 and took some time to repackage it. I'll update my post anyway.
--janak
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08-19-2004, 04:57 PM
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Ponderer
Join Date: Mar 2004
Posts: 112
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The update might be packaged this way for those corporations, like mine, who have blocked SP2 from installing until testing is complete (sometime next year).
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08-19-2004, 04:59 PM
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Intellectual
Join Date: May 2006
Posts: 165
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Quote:
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Originally Posted by EricMCarson
The update might be packaged this way for those corporations, like mine, who have blocked SP2...
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There ya go! That answer is better than mine! Pocket PCs are intended for the enterprise.
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08-19-2004, 06:05 PM
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Philosopher
Join Date: Apr 2004
Posts: 545
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Activesync still sucks. Case in point, I still have this issue with my 4350....on a Mac. Missing Sync still launches active sync and I still get disconnects when using USB on my Mac. Care to try somethign else Microsoft?
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08-19-2004, 06:25 PM
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Editor Emeritus
Join Date: Aug 2006
Posts: 15,171
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Quote:
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Originally Posted by gorkon280
Activesync still sucks. Case in point, I still have this issue with my 4350....on a Mac. Missing Sync still launches active sync and I still get disconnects when using USB on my Mac. Care to try somethign else Microsoft?
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Wait, wait, wait. How can you say it's ActiveSync and not Missing Sync it's causing the problem, then?
--janak
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