03-01-2003, 10:22 AM
|
|
Sage
Join Date: Mar 2004
Posts: 734
|
|
Software returns & guarantees.. I need to vent.
Hi all.
Yesterday, I was in a local computer store; looking around for some games. I picked up an expansion pack for The Sims, and I figured I'd get a copy of TC's Ghost Recon as well. Now, my specs for that last one were OK, but still.. you never know how it's gonna run. I hadn't seen a review of it either, but I figured.. what the hey.it was E 14,99..
OK, so I grab those two out of the rack. I should tell you up front that these are in a special plastic anti theft casing, and sealed as well [so the CD case was not opened, like in most toy stores/music stores/games stores where they open the cases and only put the empty case in the rack.]
So, I grab those two games, make my way to the register where I had to wait ten minutes before someone, finally, reluctantly, rang up my purchases. [good store help is hard to find these days, that's why I prefer to shop online and avoid those dumbasses alltogether]
OK, so I asked him about their return policy: And yes, I could return the software within two weeks, provided it was still sealed.
This pisses me off.
If I buy a watch, cellphone, radio, diamond ring, desk chair, dvd player, car, joystick, HP Jornada, etc. I get at least a one year warrenty and two-week return. Don't like it? Return it in two weeks. Doesn't work after that? Guarantee!
How is it that when I buy a $15 cheap plastic watch, I get a one year warrenty, but when I buy for hundreds of dollars worth of software, I have absolutely *NONE* As soon as I crack the seal, I can't return it. I can't install it and test it without cracking the seal. So in theory, you can *never, ever* return software. So I proceeded to tell him this, and asked him: how many returns do you get? His response? Close to none. NO **** SHERLOCK!
God. What is it with these software companys? I can understand if software has a code.. but If I wanted to steal software, there are ways around that that are actually easier then buying the software and returning it... but as a result, I have no guarantee whatsoever. If this game didn't work [like I had with the recent SimCity 4 release], I cannot return it. E 50 down the drain!!! [luckily, in that case I got it to work, no thanks to EA]
Yugh. Sorry about the rant guys, I just needed to vent my frustration.
|
| |
|
|
|
|
|
|
Threaded Mode