11-05-2002, 02:00 AM
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Executive Editor
Join Date: Aug 2006
Posts: 29,160
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Getting an Inbox Password Error?
Have you ever been trying to check your email on the desktop with Outlook while your Pocket PC is connected, only to have it bounce back a password error? I was having this problem for days and couldn't figure it out until one of my fellow MVPs set me down the right path of enlightenment.
When you synchronize your Pocket PC, Pocket Inbox fires up in the background to sync your email. The problem is, if you've set up a POP account on the device and that folder is selected, it will also use the Internet Passthrough feature to connect to your POP3 account. Most POP3 accounts only allow one access at a time, which means your desktop Outlook client is out of luck. The solution is simple: before synchronizing with your desktop computer, make sure you've selected the ActiveSync folder before shutting down the email client (or exiting - it remembers the last folder selected).
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11-05-2002, 02:03 AM
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Editor Emeritus
Join Date: Aug 2006
Posts: 15,171
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I suspected this was happening, as when I checked my email on the road I'd have newer headers than when I had checked previously.
If you're using Exchange, of course, you don't notice this as much because Exchange supports multiple-logins.
Having said that, it would be nice if this was a feature that could be turned off.
--bdj
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11-05-2002, 02:17 AM
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Ponderer
Join Date: Jul 2003
Posts: 54
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thanks for that tip Jason. I've been dogged with intermittment pop lock messages over the last few months & hassling my email provider to sort things out assuming the problem must be at their end. Feeling very sheepish now  ops:
Mitch
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11-05-2002, 02:53 AM
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Intellectual
Join Date: Feb 2002
Posts: 176
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Jason,
What's funny about this is no matter how many times you learn this lesson, it will still sneak up on you and confound you at the least opportune moment! I had the same issue weeks ago and had figured to switch the email to Activesync, but today - maybe I didn't get enough sleep last night. I simply could not figure out why my desktop e-mail wouldn't connect. Low and behold it was my little buddy, highjacking and holding it hostage.
Perhaps a string on my finger would help me remember.
Brad
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11-05-2002, 03:00 AM
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Contributing Editor Emeritus
Join Date: Aug 2006
Posts: 8,228
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Re: Getting an Inbox Password Error?
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Originally Posted by Jason Dunn
HI was having this problem for days and couldn't figure it out until one of my fellow MVPs set me down the right path of enlightenment.
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This bites me every day. I do IMAP via my T-Mobile account through VPN. My laptop is already on VPN and I guess you can't do VPN through passthrough. It just fails, but is annoying.
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11-05-2002, 03:42 AM
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Server Shogun
Join Date: Jul 2002
Posts: 89
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Re: Getting an Inbox Password Error?
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Originally Posted by Jason Dunn
When you synchronize your Pocket PC, Pocket Inbox fires up in the background to sync your email.
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Good detective work, Jason! I've seen the inbox open up a few times unexpectedly (giving me errors because I have a fairly strange inbox configuration). I never quite put together the pieces to figure out why it was happening... let alone why it happened more often when I was at conferences!
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11-05-2002, 04:09 AM
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Magi
Join Date: Sep 2005
Posts: 2,341
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I can't believe this! To think I pulled all my hair out over something as simple as this. :-)
Thank you, thank you, thank you.
Oh, in case I forgot, thanks, eh!
Dave
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11-05-2002, 06:50 AM
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Executive Editor
Join Date: Aug 2006
Posts: 29,160
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Re: Getting an Inbox Password Error?
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Originally Posted by jorj
Good detective work, Jason! I've seen the inbox open up a few times unexpectedly (giving me errors because I have a fairly strange inbox configuration). I never quite put together the pieces to figure out why it was happening... let alone why it happened more often when I was at conferences!
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It was all Ed. :wink:
What's interesting is that you can watch the running applications window and it won't show up - the GUI doesn't start, but the application does fire up in some low-level mode...
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11-05-2002, 07:10 AM
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Pupil
Join Date: Feb 2002
Posts: 20
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there is another solution...... 
After I put my PPC on the cradle to synchronize, I go directly to Inbox, then I choose the Pop3 folder. Tap the Service menu bar, and choose "Disconnect" from the menu.
After this task is performed, you can check your Mail in the Outlook without any problem.
The Activesync will run at the background, but the passthrough connection to the Inbox is temporarily disconnected. When you want to check the Pop3 mail on your PPC, just select "Connect".
This way, you don't have to change any setup for the PPC Inbox.
Andreas
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11-05-2002, 09:33 AM
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Swami
Join Date: May 2004
Posts: 4,396
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It Happens with Eudora, Too
Quote:
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Originally Posted by wangsanegara
there is another solution......
After I put my PPC on the cradle to synchronize, I go directly to Inbox, then I choose the Pop3 folder. Tap the Service menu bar, and choose "Disconnect" from the menu.
After this task is performed, you can check your Mail in the Outlook without any problem. |
That's what I do, too. I use Eudora, and, if my Pocket PC is connected, when I try to start Eudora, I'll get an "in use" error for the E-mail account that's active on my Pocket PC.
Fortunately, the message was good enough that I was able to figure out what was going on.
Steve
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Linear Mode
