09-13-2005, 01:00 PM
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Editor Emeritus
Join Date: Aug 2006
Posts: 10,981
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Cingular Expelled from BBB for too Many Complaints
"Cingular Wireless L.L.C. has been expelled from the Better Business Bureau of Upstate New York, according to a report in a Rochester, N.Y., newspaper. The nation's largest wireless carrier acknowledged the situation. "We take all customer complaints very seriously, and we're working diligently to address the concerns brought to our attention by the BBB of Upstate NY. We want to set this right," said Rochelle Cohen, Cingular spokeswoman. "We will be meeting with BBB representatives today to address any outstanding issues they may have, and we will apply for reinstatement as soon as possible. It's very important for us to be a member in good standing." The Rochester Democrat and Chronicle said Cingular had 20 unanswered complaints and 200 total complaints during the past three years. The expulsion is effective immediately. Cingular can reapply for membership in a year, said the paper."
It was going to happen to one of them eventually. Maybe this will get the rest of them to take customer server more seriously in the future. :?
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"I have no special talents, I am only passionately curious" - Albert Einstein |
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