07-16-2004, 03:00 PM
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Editor Emeritus
Join Date: Aug 2006
Posts: 5,074
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Verizon's Worry Free Guarantee And The i600 Update
"Thank you for contacting the Verizon Wireless website. As part of our Worry Free Guarantee, your concern becomes our concern the first time you contact us. We are happy to assist you with your i600 question."
On Saturday July 10th 2004
"The update is scheduled to become available on this coming Monday, the 12th of July."
On Monday July 12th 2004
"We apologize for the delay, it looks like the upgrade may not be available for a few more days."
Little later on Monday July 12th 2004
"The update was scheduled to become available today, but due to unforeseen circumstances, it was necessary to postpone the release one more week. The update will be available as a download from our www.verizonwireless.com website, or from select retail stores, next Monday, the 19th of July."
Tuesday July 13th 2004
"We apologize for any delay in the release of our Smartphone 2003 update for the Samsung i600. We are expecting to release the software sometime next week. This timeframe can change due to unexpected delays. We do not wish to set expectations."
Thursday July 15th 2004
"Unfortunately, we can not give out firm dates as they may change on a daily or weekly basis. It is also Verizon Wireless's policy not to release confidential information regarding our new products or services."
8O
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