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Quote:
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Originally Posted by uzumaki_79
I went to a mall kiosk the other day to inquire about switching plans to Cingular.... HAHAH... they told me I had some HUGE balance on my account so I called Cingular.
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this happens because the system that is used at stores and kiosk (POSII) for activating phones and doing customer service work (imei swap, adding/deleting features, etc) doesn't get the updated information from cingulars main database correctly as far as your monthly balance is concerend. if i pull myself up right now it says i owe about $60.00 but really i dont owe anything.
if you want your balance just press *BAL# on your phone and it will send you back the information via sms.
-opti-
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