I had an HTC universal for a week (o2 xda). I managed to activate it and could read non-DRM books just fine. It would not read DRM protected ebooks though. I did get a response from microsoft when I put in a help request, they said msreader does not yet support DRM in WM5 but will be upgraded soon. If some people have got to read DRM'd ebooks I would be interested to know how. It was one of the (many) reasons I sent it back.