Brad Wasson
07-01-2010, 11:00 PM
<div class='os_post_top_link'><a href='http://www.tmonews.com/2010/06/new-upgrade-policy-coming-july-1st/' target='_blank'>http://www.tmonews.com/2010/06/new-...oming-july-1st/</a><br /><br /></div><p><em>"Beginning July 1st, customers that upgrade through T-Mobile Customer Care will be required to pay for their handset upgrades at the time of purchase by credit or debit card instead of billing the charges to their T-Mobile account. EIP customers will be required to pay the first installment only in addition to the Upgrade fee and shipping costs. As for non-EIP customers, T-Mobile will require you to pay the full payment. Customers who want to pay by check or cash will be required to visit their local T-Mobile store to complete their transaction. Government and Business accounts are exempt from this policy change."</em></p><p><img src="http://images.thoughtsmedia.com//wpt/auto/1278010340.usr110171.png" style="border: 0;" /></p><p><a href="http://www.tmonews.com/2010/06/new-upgrade-policy-coming-july-1st/" target="_blank">TmoNews has reported</a> that, starting July 1st, T-Mobile customers that want to upgrade their phones are facing some new policies. These new policies seemed aimed at ensuring T-mobile gets payment up-front, which, I suppose, is hard to blame them for. If you want more details, a quick trip over to the T-Mobile Support site's "Phone and device upgrade FAQs" <a href="http://support.t-mobile.com/doc/tm23514.xml?related=y&Referring Related DocID List Index=1&navtypeid=10&pagetypeid=7&prevPageIndex=6" target="_blank" title="T-Mobile's support website">page</a> should clarify things.</p>