You think your help desk is havening problems?

[Ed Hansberry]

<a href="http://chroniclesofgeorge.nanc.com/">http://chroniclesofgeorge.nanc.com/</a><br /><br />This site is hysterical and makes for great Friday afternoon reading. It chronicles some clueless relative of an exec in an unnamed company who is stuck at the help desk. The guy writing the site is George's boss, but can't do anything about it, except entertain us.<img src="http://www.pocketpcthoughts.com/forums/images/smiles/icon_lol.gif" /> Just be thankful George isn't working at Compaq's or Microsoft's help desk.<br /><br /><img src="http://www.pocketpcthoughts.com/images/hansberry/2002/20020621-havening.gif" />

[T-Will]

LOL! that so, hilariousious is because! :D

[Jason Dunn]

:lol: :lol:

Oh my, this is some GOOD stuff....

[JonnoB]

I was havening a goods time readin this internet site thingy

[John Wilkes]

The Chronicles of George would be funny if it weren't painfully obvious that George is not a native English speaker. When that is taken into account the tickets usually make perfect sense. :roll:

[JonnoB]

The Chronicles of George would be funny if it weren't painfully obvious that George is not a native English speaker. When that is taken into account the tickets usually make perfect sense. :roll:

It is highly likely that the language problems can be attributed to english being a second language, but the more funny aspect of these chronicles is the lack of understanding of how to support a computer... a help-desk technician is supposed to understand these things.

A decade ago, I managed a technical support department for a company and we collected similar comments, but not by our techs, but by customers... things like:

- I can't find the 'any' key on my keyboard... the software says to press any key to continue.
- My fax is not working, I hold the paper up to the screen, but nothing happens.... where is the fax start button anyway?
- 5 1/4" drive: Customer was asked to insert the disk and close the door... customer puts in disk and puts phone on desk to close door to office... tech meant the drive door.
- Customer: I don't have a floppy disk, we upgraded from 5" to these smaller 3" 'hard' disks

I could go on and on....

[Ed Hansberry]

The Chronicles of George would be funny if it weren't painfully obvious that George is not a native English speaker. When that is taken into account the tickets usually make perfect sense. :roll:
You didn't read the FAQ. George is born and raised in the US - Houston TX - 100% American and English speaking, and otherwise normally functioning. He just doesn't seem to give a flip about his work product.

[Mike Wagstaff]

The Chronicles of George would be funny if it weren't painfully obvious that George is not a native English speaker. When that is taken into account the tickets usually make perfect sense.

Check out the FAQs page - http://chroniclesofgeorge.nanc.com/georgefaq.htm - which states that "George is a native English speaker. He is 100% American. He was born and has for his entire life lived in Houston, TX".

From a linguistic point of view, it's interesting that many people who seem to be able to construct highly complex phrases when speaking without a problem are often unable to properly construct the simplest of sentences when writing.

[Mike Wagstaff]

Ed, could you type your replies a little slower, please? ;)

[Ed Hansberry]

Ed, could you type your replies a little slower, please? ;)

S o r r y. I s T h i s s s s s s s b e t t e e e r r r r r r r r ? :lol:

[Paragon]

Heck! I'm just glad to see there is someone out there that spells worse than me. :)

Dave

[dma1965]

I laughed so hard I almost peed my pants. I only restrained myself because my iPaq was in my pocket. :D

[EllenBeeman]

What a great site! Though after reading the great George stories, I have to relate my favorite TS story of all time...when I was a project director at Origin, I asked the TS people to send the toughest support calls on my own projects directly to me. One day someone from TS called me and said, "Er, Ellen, we have someone who says he's having problems with the Wing Commander game... that hasn't shipped yet!" I think that one ended in legal action; turned out someone at the disk duplication company was giving out copies.

---Ell

[Steven Cedrone]

This reminds me of another good read:

http://bofh.ntk.net/Bastard.html

The BOFH (Bastard Operator From Hell)........

Funny stuff!!!!

Steve