Digital Home Thoughts

Digital Home Thoughts - News & Reviews for the Digital Home

Register in our forums so you're ready for our next giveaway contest...


Zune Thoughts

Loading feed...

Apple Thoughts

Loading feed...

Laptop Thoughts

Loading feed...




Go Back   Thoughts Media Forums > DIGITAL HOME THOUGHTS > Digital Home Talk

Reply
 
Thread Tools Display Modes
  #1  
Old 03-03-2010, 09:00 PM
Jason Dunn
Executive Editor
Jason Dunn's Avatar
Join Date: Aug 2006
Posts: 29,160
Default Photoshop Elements 8 DRM: No Third Install for You!

<p><img src="http://images.thoughtsmedia.com//dht/auto/1267571685.usr1.png" style="border: 0;" /></p><p>The above screen shot was taken yesterday when I fired up <a href="http://astore.amazon.com/digitalhomethoughts-20/detail/B002ID8R3Y" target="_blank">Photoshop Elements 8</a> [affiliate] on my media editing computer. I was surprised to see this warning about the serial number conflict, because I tend to install most of my software on two or three of my computers and most software developers don't put heavy-handed license activation on their consumer-level products (unlike Photoshop for instance). I think most software (other than operating systems of course) licensing should be on a per-user basis rather than a per-computer basis, so I really appreciate software developers that allow for two or three installs right in the EULA, and when they don't use activation - mostly because activation tends to be fraught with problems. <MORE /></p><p>In this instance here, I'd installed Photoshop Elements 8 on this same computer a couple of months ago, but had a motherboard failure and needed to wipe and re-install everything. Because I wasn't able to de-activate the software first (frankly, I didn't even realize I had to in the first place), the software thinks I have it on two computers...but it's really the same computer. You can see the problem here - and now that means I can't install it on my laptop. Guess I'll be installing Photoshop Elements 7...</p><p>What I dislike the most here is that there's no phone number to call for help, nor is there any way to remotely force the deactivation of the license. Why not let me "purge" the other license that's supposedly in use to free it up? Ultimately none of this should be necessary; this type of heavy-handed activation shouldn't be applied to a product that sells for $75. Save the draconian measures for your professional software, OK Adobe? Or, better yet, trust your customers in the first place.</p>
__________________
Want to contact me personally? Use this. Want to read my personal blog? Check it out. Want to follow me on Twitter? Here you go.
 
Reply With Quote
  #2  
Old 03-04-2010, 12:01 AM
Cold Flame
Ponderer
Cold Flame's Avatar
Join Date: Nov 2007
Posts: 74

Hey Jason,

We have to do this at work all the time for Adobe Writer licenses. Inevitably, we forget whom has it and when we upgrade their computers (or format) and need to reinstall later, we have to phone them and manually get them to activate the license. I do believe during the process we are given a number to phone though... Strange that you're not given that option! There is a way!

Good luck!

Jer
 
Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 01:28 PM.