04-04-2007, 12:12 AM
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Executive Editor, Android Thoughts
Join Date: Aug 2006
Posts: 3,233
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Media Player 11 Won't See Storage Cards On AKU 2.3 Devices!
"You try to synchronize content from Microsoft Windows Media Player 11 to a Microsoft Windows Mobile 5-based device with AKU 2.3 or a later AKU. When you do this, the phone connects. However, only the internal storage on the phone is available in Windows Media Player as a synchronization target. This issue occurs because the canonical name for Windows Mobile 5-based devices with AKU 2.3 and later AKUs is truncated in Microsoft Windows Media Device Manager. This hotfix eliminates a bug that causes this truncation to occur."
A nasty little bug that may affect anyone who syncs from Media Player 11 to the latest and greatest WM 5 devices. If you've been experiencing these sorts of issues, check out the KB article and hopefully it will provide an end to your woe.
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Dr. Jon Westfall, MCSE, MS-MVP
Executive Editor - Android Thoughts
News Editor - Windows Phone Thoughts
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04-04-2007, 04:07 AM
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Theorist
Join Date: Aug 2006
Posts: 274
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The hotfix linked in the KB article only refers to Vista and not XP. Would it be safe to run on XP systems?
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04-04-2007, 06:43 AM
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Ponderer
Join Date: May 2006
Posts: 110
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no
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04-04-2007, 07:50 AM
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Thinker
Join Date: Jun 2003
Posts: 312
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John, the fix should be distributed via Windows Update as well. At least it happened to my Vista machines (Business and Ultimate) last week:
http://www.theunwired.net/?itemid=3730
After I've installed the update, Windows aka Media Player 11 sees my storage cards again!
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Cheers ~ Arne, MS MVP - Mobile Devices
Editor in Chief the::unwired - where mobility meets wireless
http://www.theunwired.net
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04-04-2007, 10:12 AM
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Sage
Join Date: Jun 2005
Posts: 621
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Running Vista Home Premium and the hotfix was not downloaded automatically [or I installed the hotfix before it got distributed via Win Update] I had to install it manually. http://bnycastro.blogspot.com/2007/0...ard-issue.html
I suggest the title be changed to mention Vista, WMDC, and WMP11 since I did not experience this problem with XP, AS, and WMP11.
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04-04-2007, 10:56 AM
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Theorist
Join Date: Aug 2006
Posts: 274
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Quote:
Originally Posted by bnycastro
Running Vista Home Premium and the hotfix was not downloaded automatically [or I installed the hotfix before it got distributed via Win Update] I had to install it manually. http://bnycastro.blogspot.com/2007/0...ard-issue.html
I suggest the title be changed to mention Vista, WMDC, and WMP11 since I did not experience this problem with XP, AS, and WMP11.
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This definitely affected me running XP home ever since upgrading to WM11.
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04-04-2007, 11:59 AM
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Sage
Join Date: Jun 2005
Posts: 621
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hmmm that is strange. oh well atleast it's fixed now.
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04-04-2007, 06:54 PM
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Neophyte
Join Date: Apr 2007
Posts: 1
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efjay,
Can you try formatting your memory card and trying again?
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