03-07-2007, 09:30 AM
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03-07-2007, 03:59 PM
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Thinker
Join Date: Nov 2007
Posts: 444
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I cannot get this thing to install, either to device or card storage, even when I boot into "safe bode" using Pocket Plus. It goes through the motions but then tells me installation was unsuccessful. 
Any ideas?
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03-07-2007, 04:52 PM
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Intellectual
Join Date: Jan 2005
Posts: 150
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Quote:
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Originally Posted by Underwater Mike
I cannot get this thing to install, either to device or card storage, even when I boot into "safe bode" using Pocket Plus. It goes through the motions but then tells me installation was unsuccessful.
Any ideas? |
Hey Mike,
I mentioned this where you posted it for the other item, but the best thing to do is drop our support folks a line. This isn't something people typically see so I'm sure we can help.
You can email them: [email protected]
or give them a call: 888-632-5388
Make sure to mention the make and model of your device. I'll let them know to watch for you so you can get this worked out today!
Marc Tassin
Ilium Software
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[email protected]
+1 (734) 973-9388
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http://www.iliumsoft.com
And be sure check out our new blog! http://blog.iliumsoft.com/
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03-07-2007, 06:14 PM
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Thinker
Join Date: Nov 2007
Posts: 444
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Fantastic, thanks!
EDIT: Once again, great customer service from Ilium; Kevin sent me several suggestions yesterday and followed up today to find out if I'd resolved the issue. This is why I have three Ilium apps and won't hesitate to buy more. Great products, decent prices and superlative support.
Thanks! :werenotworthy:
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