04-09-2007, 06:49 AM
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Ponderer
Join Date: Dec 2006
Posts: 88
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I'm done with the Zune Pass
Well as I posted a couple weeks ago, I've had some trouble with my Zune as a result of doing the 1.3 update. Essentially what I ending up doing was wipe out my Zune, uninstall the software, and then just start completely over. However, this did not solve my Zune woes. The next problem that came up was that with my Zune Pass I was unable to sync the songs I downloaded from the marketplace onto my Zune (but the songs ripped from CDs onto my computer would sync just fine). The 1st song from the marketplace would start to sync, the sync bar would say 100%, and then it would just stay there, then my Zune device would show the main menu (even though it was connected), and then the syncing would stop.
I talked with 5 different customer services reps on Thursday and Friday who had me delete my marketplace songs and then restore them on 3 different occasions (which I had done on my own prior to talking to them), and I even had one guy who told me to uninstall the software, then install from the CD and just not upgrade
Anyways, after about 6 1/2 hours spent with customer service on Friday, I was so fed up with the Zune that I almost decided to sell my Zune on ebay and just get another ipod (my wife has one).  However, I just resigned myself to canceling my Zune Pass and only having ripped content on my Zune.
If you guys have any suggestions, I'd appreciate it, but I'm really disappointed with my Zune right now 
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