05-18-2004, 01:00 PM
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Contributing Editor Emeritus
Join Date: Aug 2006
Posts: 8,228
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Sprite Backup 3.0 Released
Sprite Software has released version 3.0 of their popular Sprite Backup software. New features include:
� New Basic Mode Backup/Restore Page.
� French, Spanish and German localised retail builds (more to follow).
� Backup history report viewer.
� User configurable exclusion of processes from 'Stop Processes' function.
� Auto-backup to the PC on first ActiveSync dock of the day.
� Windows Mobile 2003 SE landscape support.
� Much more!
The basic version is $19.95. The premium version is $29.95. The premium version adds desktop initiated backup/restores, network backups, PocketMon system monitor and Space Detective. The good news for all of you 2.x owners is 3.x is a free upgrade. If you have the basic version already and want to upgrade to the premium version, it is $10.
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05-18-2004, 01:30 PM
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Ponderer
Join Date: May 2002
Posts: 56
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Sprite software wrote the backup for the iPAQ 4150 - and probably a whole load of others. It is listed as iPAQ Backup 2.1.3 - does anyone know if we can upgrade to V3 easily (and cheaply of course!)
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05-18-2004, 03:02 PM
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Intellectual
Join Date: Aug 2002
Posts: 222
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Quote:
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Originally Posted by Techtoys
Sprite software wrote the backup for the iPAQ 4150 - and probably a whole load of others. It is listed as iPAQ Backup 2.1.3 - does anyone know if we can upgrade to V3 easily (and cheaply of course!)
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Yes, yes you can. Sprite has some great deals on upgrades from iPAQ backup. $5 or $10 depending on the version.
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05-18-2004, 04:53 PM
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Thinker
Join Date: Sep 2006
Posts: 350
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The upgrade itself is easy also. If you have v2 installed (in RAM), you have to uninstall it first.
I have an iPAQ 5555, which also has SPB as its built-in backup (in ROM). This does not cause a problem. When you install v3, you will want to tell the install to overwrite all of the existing files. Your backup will then use the v3 files in memory instead of the v2 files in ROM.
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05-18-2004, 04:53 PM
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Sage
Join Date: Aug 2006
Posts: 652
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Sprite Software's Upgrade site still lists it as Version 2.1.4. Click on the download link and the next page will state Version 3.0.0.
__________________
Making use of mobile tech like no other.
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05-18-2004, 05:02 PM
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Ponderer
Join Date: Apr 2004
Posts: 110
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Sprite seems to suffer from poor support. I have emailed them twice in 2 months asking for help with the unlock key (and giving them the email receipt) and I have never received a response.
I'll never buy their products again.
Fortunately, my e805 comes with excellent backup software.
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05-18-2004, 05:40 PM
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Pontificator
Join Date: Feb 2002
Posts: 1,043
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Back when I did beta testing for Sprite towards the ROM version release in iPAQs, support levels were excellent. Sean and others there would respond by email, often within an hour of my sending messages (depending on time of day, as the offices were in New Zealand and I'm not). I saw in various forums that others also experienced excellent service.
But it seems fundamental changes have happened since then. Emails go unanswered, or get answered weeks late, and online presence seems minimal. Sean used to contribute to Brighthand forum threads, and I seem to recall his participating in discussions here too. No more. From my last message from Sprite, it almost seemed that support had been farmed out to an offshore support agency, but I could not be sure.
I now have a problem with this 3.0 release. I don't really need 3.0, as the last version works great on my iPAQ 3835 and Dell X5, and an early version for MIPS devices (no longer supported) still works great for my old Casio EG-800, now owned by my step-daughter. But given my experience with the software, having been so intimately involved in getting it ready for ROM release and general release as well, I feel a need to be up to speed with how the software works. Problem is, it won't install to my PC nor to my PPCs. I get the same error every time I try. I have uninstalled the old version from my PC, and even gone so far as to scrub the PC registry, deleting any and all references to Sprite Backup. Still the same error:
Never saw that before this version. I tried with their preview release last week, and got the same error. I'm stumped. Temp files get unpacked, but no usable CAB files for the PPC. I've emailed them, but so far no answer.
__________________
Gerard Ivan Samija
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05-18-2004, 06:30 PM
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Pontificator
Join Date: Mar 2004
Posts: 1,055
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Quote:
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Originally Posted by Kathy_Harris
Sprite seems to suffer from poor support. I have emailed them twice in 2 months asking for help with the unlock key (and giving them the email receipt) and I have never received a response.
I'll never buy their products again.
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From what I've read, it seems like they're now behind a spam firewall of some sort. If you send an email from a yahoo or hotmail address, they don't ever seem to receive it.
Try asking questions through their support desk. I've never used it before, as they always answer my emails quickly, but this may be a method to get around their email issues.
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05-18-2004, 06:34 PM
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Editor Emeritus
Join Date: Aug 2006
Posts: 6,305
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Quote:
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Originally Posted by Gerard
I now have a problem with this 3.0 release. I don't really need 3.0, as the last version works great on my iPAQ 3835 and Dell X5, and an early version for MIPS devices (no longer supported) still works great for my old Casio EG-800, now owned by my step-daughter. But given my experience with the software, having been so intimately involved in getting it ready for ROM release and general release as well, I feel a need to be up to speed with how the software works. Problem is, it won't install to my PC nor to my PPCs. I get the same error every time I try. I have uninstalled the old version from my PC, and even gone so far as to scrub the PC registry, deleting any and all references to Sprite Backup. Still the same error:
Never saw that before this version. I tried with their preview release last week, and got the same error. I'm stumped. Temp files get unpacked, but no usable CAB files for the PPC. I've emailed them, but so far no answer. |
I got this same error but uninstalling the old versions of everything seemed to fix it for me. I got rid of the monitor and space detective as well from my iPAQ and from active syncs list of programs.
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05-18-2004, 07:19 PM
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Intellectual
Join Date: Mar 2004
Posts: 212
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Quote:
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Originally Posted by Lasher
Quote:
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Originally Posted by Gerard
I now have a problem with this 3.0 release. I don't really need 3.0, as the last version works great on my iPAQ 3835 and Dell X5, and an early version for MIPS devices (no longer supported) still works great for my old Casio EG-800, now owned by my step-daughter. But given my experience with the software, having been so intimately involved in getting it ready for ROM release and general release as well, I feel a need to be up to speed with how the software works. Problem is, it won't install to my PC nor to my PPCs. I get the same error every time I try. I have uninstalled the old version from my PC, and even gone so far as to scrub the PC registry, deleting any and all references to Sprite Backup. Still the same error:
Never saw that before this version. I tried with their preview release last week, and got the same error. I'm stumped. Temp files get unpacked, but no usable CAB files for the PPC. I've emailed them, but so far no answer. |
I got this same error but uninstalling the old versions of everything seemed to fix it for me. I got rid of the monitor and space detective as well from my iPAQ and from active syncs list of programs. |
yes you have to uninstal first, then it is fine
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Linear Mode
