04-09-2004, 11:00 PM
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Magi
Join Date: Feb 2004
Posts: 2,186
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Toshiba Confirms FREE WM2003SE Update for U.S. Market
 Brighthand reports that "Toshiba has officially stated that it will release in the U.S. free Windows Mobile 2003 Second Edition updates for its current models.
On the day Microsoft unveiled Windows Mobile SE, a French web site was told by Toshiba that it would soon release free operating system updates for its current line of Pocket PCs. However, until now, there has been no confirmation of this from Toshiba here in the U.S.
A company spokesperson has sent the following message to Brighthand:
The updates will be free and available on Toshiba's website at www.toshiba.com. I'm not sure of the timing yet, but a notice should be posted on the website explaining more soon."
This certainly makes sense for Toshiba from a marketing perspective - their current devices support VGA, as does WM2003 SE. I imagine that this will make e405 and e805 users very happy, while all other Toshiba users will continue to be left in the cold. Does this official word make it more likely that your next Pocket PC will be from Toshiba, or is this a case of "burned once - shame on you, burned twice, shame on me"?
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04-09-2004, 11:08 PM
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Ponderer
Join Date: Mar 2004
Posts: 97
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Great news. Come on HP
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04-09-2004, 11:09 PM
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Intellectual
Join Date: Jan 2003
Posts: 125
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If this report was posted at toshiba�s site, I would be buying a e805 right now, but i�m not 100% sure that it is official so I�ll wait a little longer
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04-09-2004, 11:33 PM
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Mystic
Join Date: Jul 2003
Posts: 1,768
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If true, it starts the process for redemption from Toshiba. Perhaps they learned their lesson.
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Jonathan (JonnoB)
"All that is necessary for the triumph of evil is that good men do nothing." -Edmund Burke
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04-09-2004, 11:39 PM
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Pupil
Join Date: Oct 2002
Posts: 11
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This is a tremendous improvement in their support. If they keep doing this sort of thing they should be off my blacklist by the time I replace the iPAQ 2215. I won't necessarily buy from them but I won't avoid them either.
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04-09-2004, 11:46 PM
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Ponderer
Join Date: May 2003
Posts: 51
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I doubt it, I for one am about totally chilled from my Toshiba experience. To the point of permanently burning a message into my brain to avoid all future Toshiba products. From the deranged answers I get from their supposed "Toshiba PDA Support" to the refusal of their Customer Relations person Heather (at (949) 583-3301 if anyone else wants to be avoided by her) to even return my calls, even after promising to do "whatever it takes to make things right!". Yeah, five months later and half a dozen unreturned calls and what I have I got? Squat! Unless hearing her voice on her voicemail is something, cause that's all I get.
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04-09-2004, 11:49 PM
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Ponderer
Join Date: Jul 2003
Posts: 97
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Quote:
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Originally Posted by DanNotDan
This is a tremendous improvement in their support. If they keep doing this sort of thing they should be off my blacklist by the time I replace the iPAQ 2215. I won't necessarily buy from them but I won't avoid them either.
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Don't bet the farm on this one. As a former e740 owner, I wouldn't consider this UNLESS the e750/e755's get the WM2003 SE ROM upgrade as well.
If these devices don't get it - then Toshiba is still at its game of "only updating the current model" - a trend that has KEPT me from buying an e805.
-JB
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AT&T Tilt 8925 and many other PDA's . . .
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04-10-2004, 12:48 AM
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Sage
Join Date: Apr 2004
Posts: 631
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I still have my e310 and am a little pissed still. I'm one of the few that actually likes the boxy shape. **GASP** But I'll probably end up going with another maker.
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04-10-2004, 02:14 AM
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Thinker
Join Date: Jul 2003
Posts: 366
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My e805 is my first Tosh purchase. I overlooked the valid horror stories regarding customer service and lack of upgrades simply because the e805's great specs outweighed those issues. I've owned a PPC since January, 2000 and have never used any customer service so that simply wasn't an issue (knock on wood!). As far as upgrades go: I knew up front that it's up to each OEM to provide it or not. I don't buy my devices for an OS that isn't available yet. Do I look for enough flashable ROM in case there will be an upgrade? Certainly! But I also know that there are no guarantees and that I'm buying my device to use based on my needs today....
I do hope that Toshiba is true to it's word in the Brighthand story and that I get an upgrade to WM2k3SE. Will I bash Toshiba if I don't....no.....my e805 will still do what I need when I bought it. I can still take advantage of the VGA screen with third party apps like MyVGA or ResFix, so I've got a leg up to begin with.
KCT
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04-10-2004, 02:30 AM
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Thinker
Join Date: Nov 2003
Posts: 484
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> Brighthand reports that "Toshiba has officially stated that it will release in the U.S. free Windows Mobile 2003 Second Edition updates for its current models.
Source ? (I mean URL to Toshiba statement ? - not hearsay from Brighthand)
They might do it for the e800 series, but I'd be surprised they upgrade other models to WM2003-SE.
We'll see...
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