
08-15-2003, 08:00 PM
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08-15-2003, 08:22 PM
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Ponderer
Join Date: Feb 2004
Posts: 91
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Too bad this is only for Yank customers. HP Canada has changed the date about 10 times :evil:
C'mon HP, I want to give you some money, what's the hold up? The expected release date from HP Canada is August 25th!!!!
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08-15-2003, 08:26 PM
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Philosopher
Join Date: Sep 2006
Posts: 533
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Congratulations 3900 owners......your ship came in sooner than that of us 5400 owners :grumble: Come on HP......please update us (in more ways than one).
-Brian
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08-15-2003, 08:45 PM
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Pupil
Join Date: Nov 2003
Posts: 24
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Funny thing that they are not available in Canada yet. My 3970 upgrade shipped from Ontario, CA yesterday.
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08-15-2003, 08:47 PM
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Pontificator
Join Date: Jul 2003
Posts: 1,213
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I received the following e-mail yesterday, Thursday, August 14, 2003, regarding the upgrade CD for my h5455:
Quote:
Originally Posted by The author of this e-mail from HP Outbound Customer Care
Dear David Beauvais,
We apologize for the inconvenience; however we will be unable to ship your order# [omitted] by 8/12/03 as originally communicated. I appreciate your patience and apologize again for the inconvenience this delay may cause you.
We understand your current selection is your first choice. It may be possible to change some of the items on your order or ship some items separately. The following options are available to you: - Maintain your order with no change.
- Ship the available items separately.
- Change your selection.
- Cancel your order.
Unless we hear from you by 9/11/03, federal regulations require that your order be cancelled if we remain unable to ship it.
If you prefer that your order remain open or would like to make changes, please contact us via email or at 800-888-0292 prior to 9/11/03.
Thank you for choosing Hewlett-Packard, for your technology needs.
Sincerely,
Aaron Arenas
Outbound Customer Care
Hewlett Packard Company
Your Account ID is [omitted].
Check this order�s status at:
www.smb.compaq.com
Select Order Status
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This is the second such message I've received. The first came Monday, July 28, 2003, after the first delay. I think it's a nice touch that they send me a message two days after the supposed ship date to let me know that they won't be able to ship "on time." I especially like the part about my current selection being my "first choice," but that some of the items could be changed or shipped separately. Nice form letter, HP. Now I have to call to tell them that I still actually want to receive the update CD or they'll cancel my order?! :evil:
Thought I'd pass that along.
-- Dave
__________________
Parenthetical remarks (however relevant) are (usually) unnecessary.
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08-15-2003, 09:39 PM
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Pupil
Join Date: Jan 2003
Posts: 32
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Yeah, so i ordered mine as soon as the 3900's upgrade was website-announced. But, checking my order status, it shows it shipped, but no UPS Tracking ID; So, i'm left a bit in the dark as to when it shipped.
Anyway... When i do get the upgrade i plan on doing a complete hard reset of my 3900 and *then* upgrade. No more light-grey screen of death for me, like when i upgraded to 1.11 and killed the beast in the process, somehow, needing to send it in.
Hopefully this upgrade goes a wee-bit better.
.rob adams
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08-15-2003, 09:58 PM
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Ponderer
Join Date: Feb 2003
Posts: 93
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Quote:
Originally Posted by `Helios
Too bad this is only for Yank customers. HP Canada has changed the date about 10 times :evil:
C'mon HP, I want to give you some money, what's the hold up? The expected release date from HP Canada is August 25th!!!! 
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You should feel yourself lucky!
In the UK we can't order until September (doesn't say when) for shipping in October.
And in US$ it is going to work out about $70
urm.....so yes Im not too happy!
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08-15-2003, 10:14 PM
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Pontificator
Join Date: Jul 2003
Posts: 1,041
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This is great. The 38xx upgrade will ship in 2 - 3 weeks, but this is still sooner than the original October ship date. HP - doing a good job.
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08-16-2003, 02:31 AM
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Ponderer
Join Date: Apr 2004
Posts: 104
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I ordered on the 7th, never got a ship confirm and all my status says is "Ship complete: Yes" Is it on it's way then??
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08-16-2003, 02:34 AM
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Ponderer
Join Date: Apr 2004
Posts: 104
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It also says QTY Backorder:1 What the hell, I'm getting skipped over!!b
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