07-14-2003, 10:00 AM
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Executive Editor
Join Date: Aug 2006
Posts: 29,160
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Windows Mobile 2003 T-Mobile Upgrade - For Free?
This is an unofficial response from an unofficial source, but I asked a contact of mine at T-Mobile what plans they had for Windows Mobile 2003, and he told me that the upgrade would be offered at the end of July, and it would be free to T-Mobile subscribers. 8O If that's really the case, way to go T-Mobile! I would caution people not to get too excited though until there's an official confirmation of this - it honestly surprises me that T-Mobile is going to make the upgrade free.
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07-14-2003, 12:48 PM
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Contributing Editor Emeritus
Join Date: Aug 2006
Posts: 8,228
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Re: Windows Mobile 2003 T-Mobile Upgrade - For Free?
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Originally Posted by Jason Dunn
I would caution people not to get too excited though until there's an official confirmation of this - it honestly surprises me that T-Mobile is going to make the upgrade free.
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Not me. I have always felt T-Mobile's tech and customer support were top notch. I wouldn't expect a free upgrade, but it doesn't surprise me that there is one.
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07-14-2003, 01:33 PM
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Ponderer
Join Date: Feb 2002
Posts: 102
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I agree with Ed. T-Mobile has been top notch. Especially now having launched a $19.99 "all-you-can-eat" plan. They have shown sincere dedication in providing us customers with the service and features we want. :way to go:
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07-14-2003, 01:59 PM
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Thinker
Join Date: Feb 2004
Posts: 338
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This doesn't surprise me. T-Mobile, as contrasted with HP or Toshiba, is in the business of keeping customers, that is, they are subscription based. They want to eliminate any chance that a customer would "walk" to another provider as a result of a customer service misstep. The whole cellular industry is faced with these issues, which makes a rumored free upgrade realistic.
After all, doesn't it make sense to forgo $29 to keep your $50 a month customer for another year or two?
Way to go T-Mobile!
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07-14-2003, 02:00 PM
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Pupil
Join Date: May 2002
Posts: 15
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PPC2003 Works with T-Mobile MDA - Official upgrade inevitable
I agree with the previous posts....
It has been proven (using a developer release of PPC2003) that it will work on the O2 XDA and T-Mobile MDA. Nominal bugs according to users on the enthusiast developer site (www.xda-developers.com).
Having said this, there is no reason why T-Mobile would not officially release the "Upgrade" for subscribers.... a nominal fee is to be expected.
Cheers....
Peter
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07-14-2003, 02:16 PM
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Intellectual
Join Date: Nov 2006
Posts: 141
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If you are eager to try it the folks at PocketPCPassion have an extensive thread on how to upgrade an XDA to 2003 here.
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07-14-2003, 02:17 PM
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Philosopher
Join Date: Feb 2002
Posts: 516
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I'll take it one step further...I wouldn't be surprised if this upgrade is not only free but required. Remember that when you're using the T-Mobile PDA, you're using a phone on their network. If you have a problem and have to call tech support, they would have to deal with two possible support paths, one for PPC 2002 devices, the other for PPC 2003 devices. By upgrading everyone for free, they theoretically reduce their support costs.
Scott
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Tapland
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07-14-2003, 02:21 PM
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Ponderer
Join Date: Jun 2002
Posts: 110
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http://www.pocketpcthoughts.com/foru...pic.php?t=8923
T-Mobile has all the more to gain in teh long run, yeah, but isn't the upgrade free for the OEMs? I was thinking that until I went back to Jason's post linked above but wasn't sure.
If it is, I'm irked that more OEMs aren't offering the upgrade.. I mean, I understand the time needed to customize it, but hey, I installed the compaq EEU on my maestro and it worked, so there can't be that much work done, especially on the part of the simple/no-frill OS's provided by some makers.
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HP iPAQ h2210 w/ ThinkOutside Bluetooth Foldable Keyboard, Sandisk 256 MB SD card, Sandisk CF 802.11b + 128MB, extra 900mAh battery
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07-14-2003, 02:23 PM
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Ponderer
Join Date: Jun 2002
Posts: 110
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Quote:
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Originally Posted by Scott R
By upgrading everyone for free, they theoretically reduce their support costs.
Scott
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 Great point
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HP iPAQ h2210 w/ ThinkOutside Bluetooth Foldable Keyboard, Sandisk 256 MB SD card, Sandisk CF 802.11b + 128MB, extra 900mAh battery
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07-14-2003, 02:56 PM
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Theorist
Join Date: Aug 2006
Posts: 278
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Hmmm. What about us Canadians that purchased our T-Mobile XDA from someone in the US? I also wonder whether this upgrade will in any way impact on the manner in which the unit operates on either Fido or Rogers?
I think the guy I bought mine from has remained a T-Mobile subscriber, but is merely using a different phone on their network. I wonder if I could get the upgrade CD through him? He was super pleasant to deal with, and even agreed to send my unit back to T-Mobile for a warranty repair shortly after I got it.
I will have to look into this.
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