06-25-2003, 01:00 PM
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Executive Editor
Join Date: Aug 2006
Posts: 29,160
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Attention All Toshiba Pocket PC Owners: Sign This Petition!
I had a feeling this was going to happen, and I fully support this petition - I signed it myself because, as an e570 and e310 owner, Toshiba has left me out in the cold with regard to updates and even EUU packs that every other vendor has offered. :evil: Frankly, I have no intention of ever purchasing another Toshiba Pocket PC again based on how they've treated me as a customer. If you own any sort of Toshiba Pocket PC, I would urge you all to sign this petition and make your voice heard. For those of you considering buying a new Pocket PC 2003 device, be careful - Toshiba probably won't offer an upgrade for it.
"The reason we are writing this petition is to express our extreme dissatisfaction and disappointment with your handling of the Windows Mobile 2003 for Pocket PC upgrade. This follows a long list of grievances that the Toshiba e700 and e300 series communities have had with you and now we would like to air them out to you in this public forum in hope that we can come to resolution on our expensive investments.
The Toshiba e740 PDA was your flagship product for a solid year. It was the first PDA on the market with the advanced PXA250 400mHz X-Scale processor and built in WiFi. After its release, it was discovered that that the operating system at the time was not ready for the processor and there was little or no improvement. We accepted this as the cost of being early adopters. After all, the e740 was fully capable of being upgraded to the newest Pocket PC operating system when it was released. Likewise, the e330, utilizing the 300 MHz version of the processor, would reap similar benefits from an updated operating system. You have not given us the option of this upgrade."
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06-25-2003, 01:13 PM
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Thinker
Join Date: Jul 2003
Posts: 390
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Oh yes; I'll never forget that I had to wait months for an EUU3 update... :evil: However, I still like Toshiba products, so I may decide to buy from them again in the future... :?
EDIT: Jason, have YOU signed the petition? 8O
ANOTHER EDIT: Apparently, he's #4! 8)
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06-25-2003, 01:16 PM
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Theorist
Join Date: Jul 2003
Posts: 298
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Methinks some product managers are going to have very bad headaches in the next few weeks. :twisted:
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06-25-2003, 01:18 PM
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Pupil
Join Date: Jul 2003
Posts: 32
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I will not sign this petition as it is incorrectly states "After its release, it was discovered that that the operating system at the time was not ready for the processor and there was little or no improvement." I don't mean to beat a dead horse, but have you thought about the fact that if they do put 2003 on these devices, there will be no performance improvement?
Intel issued a "fixed" processor, the PXA255 which overcomes the performance issues of the PXA250. This means that the OS is not at issue, rather the hardware is. If Toshiba offers an upgrade to 2003, you install it and the performance doesn't improve, who is at fault? What kind of issues will Toshiba face then?
I think it is a good decision on Toshiba's part not to upgrade the PXA250 based devices to 2003. I do, however, think it is a terrible decision not to support EUU's on these devices.
Bill
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06-25-2003, 01:22 PM
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Thinker
Join Date: Feb 2005
Posts: 407
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I hope you Toshiba users get what you want...Im just glad I sold mine before this happened, because I would have been very very mad. 0X
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06-25-2003, 01:25 PM
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Pupil
Join Date: Feb 2002
Posts: 49
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There should be a Jornada petition as well. I DON'T CARE IF IT WAS THE VICTIM OF A MERGER! I paid a significant amount of money for that dust bunny! I want my support! :grumble:
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06-25-2003, 01:30 PM
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Thinker
Join Date: Feb 2005
Posts: 407
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Quote:
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Originally Posted by wbgordy
There should be a Jornada petition as well. I DON'T CARE IF IT WAS THE VICTIM OF A MERGER! I paid a significant amount of money for that dust bunny! I want my support! :grumble:
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Well if you are going to do a Jordana petition we might as well do a Casio e125  (MIPS )
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06-25-2003, 01:30 PM
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Magi
Join Date: Feb 2002
Posts: 2,386
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Quote:
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Originally Posted by wjsteele
I will not sign this petition as it is incorrectly states "After its release, it was discovered that that the operating system at the time was not ready for the processor and there was little or no improvement." I don't mean to beat a dead horse, but have you thought about the fact that if they do put 2003 on these devices, there will be no performance improvement?
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Regardless, the assumption of much of the PPC community when purchasing such a device is that it would be upgradeable, this especially applies to those machines with the 64MB RAM/32MB ROM memory specification. FWIW, HP is not only going to provide the inroads on a PPC2k3 upgrade for their legacy XScale machines, they're also going to support their legacy StrongARM line (38xx, not sure about 37xx) the upgrade as well.
If the reason for the lack of upgrade was truly due to concerns over performance delta (which I highly doubt), then they should just state so. IMO, Toshiba's actions are more in-line with what's becoming a growing history of negligence for their own customers.
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06-25-2003, 01:34 PM
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Magi
Join Date: Feb 2002
Posts: 2,386
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Quote:
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Originally Posted by Enderet
Quote:
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Originally Posted by wbgordy
There should be a Jornada petition as well. I DON'T CARE IF IT WAS THE VICTIM OF A MERGER! I paid a significant amount of money for that dust bunny! I want my support! :grumble:
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Well if you are going to do a Jordana petition we might as well do a Casio e125 (MIPS ) |
Well... the difference being that the Jornada being referred to is the HP56x (obvious from the "dust bunny" reference), which was a PPC2k2 device with the same specs (in terms of memory and CPU) as another device (iPaq38xx) which will be supported by HP for the PPC2k3 upgrade.
It's physically impossible for the E125 to support the new OS (due to the CPU and memory limitations).
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06-25-2003, 01:39 PM
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Intellectual
Join Date: Jul 2003
Posts: 248
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Quote:
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Originally Posted by Enderet
Well if you are going to do a Jordana petition we might as well do a Casio e125 (MIPS ) |
I think that he refers to the 560 series Jornada ("Dustbunny"), so the proper Casio analogy would be the E-200. ;-)
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