06-24-2003, 02:27 AM
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Executive Editor
Join Date: Aug 2006
Posts: 29,160
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iPAQ Upgrade Response from HP
I was curious about the HP upgrade policy as it related to the 3700 and 1910, so I asked my contacts there a question, and this was the response I received:
"HP will be offering Pocket PC 2003 upgrades for the H5450, H3900 and H3800 Series product lines. Yes, you are correct that we will not offer one for the H3600 product , we provided a PPC 2002 upgrade for that product. For your H1910 question: we are focusing our upgrades on the h5450, h3900 and h3800 families since these products target our enterprise customers that typically require these upgrades. (Additional information: The H1910 product line only has a 16MB ROM which does not fit Microsoft Pocket PC 2003 Premium version)."
Not terribly surprising that the 3600 and 3700 series devices aren't supported, but I am surprised to see that they have no upgrade plan in place for the 1910. That's a new device that has sold very well, and Pocket PC 2002 premium didn't fit in ROM either - but they still released it with RAM installers for some of the applications. My wife has a 1910, and I'm a little ticked I won't be able to upgrade it Windows Mobile 2003, even if it would have taken more of the RAM to store the OS in. :| Thumbs down to HP for leaving 1910 owners out in the cold, even if it was a "budget" device.
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06-24-2003, 02:32 AM
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Pupil
Join Date: Jun 2003
Posts: 36
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Are these 33 minute articles lined up clear till next OS release? Jeez... glad I didn't stay up all night.
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06-24-2003, 02:32 AM
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Theorist
Join Date: Jul 2003
Posts: 298
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Amen brother! I think my 1910 is going to be saying hello to Ebay very shortly. List me as another disatisfied customer. *grumble grumble*
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06-24-2003, 02:39 AM
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Sage
Join Date: Jul 2003
Posts: 706
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I guess that "budget device" = lower profit margin = less long term development.
Perhaps one of the things that OEMs could you, given the amount of aggravation caused by some of their upgrade policies, would be to publish the next step of the upgrade path they would offer.
Eg - if you buy an iPAQ5400 and an OS upgrade is released by a particular date then customers would be provided a ROM upgrade to the new OS at a cost. I don't know if that would be practical but it would avoid some of the anger being sounded on the message boards at this site, particularly from Toshiba owners.
That way, customers would know at the time they purchased their device whterh there was a real upgrade path. I think that customers have had an assumption that the presence of a flash ROM, a prerequisite for getting the Pocket PC sticker, automatically meant that there was upgrade path. Really, all that the flash ROM meant was that there was an opportunity for an upgrade path
That's my $0.05
__________________
Get your Pocket Mojo. Anthony Caruana is the Mojo master. |
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06-24-2003, 02:41 AM
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Editor Emeritus
Join Date: Aug 2006
Posts: 15,171
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Quote:
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Originally Posted by nightmare
Are these 33 minute articles lined up clear till next OS release? Jeez... glad I didn't stay up all night.
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No. :lol: I think we'd all die if we had to keep up this rate. We've been working like crazy to keep these showing up. Crystal slept 4 hours last night! 8O
--janak
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06-24-2003, 02:44 AM
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Thinker
Join Date: Feb 2005
Posts: 407
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Isnt PPCThoughts going to release a review of 2215??
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06-24-2003, 02:47 AM
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Theorist
Join Date: Jul 2003
Posts: 298
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Another two cents:
This actually angers me the more I think about it. My device progression:
Compaq C140 - An upgrade could be purchased to WinCE 2.0 when it came out. Kudos!
Casio EM-500 - No upgrade to PPC2002 available. Bad Casio, bad!
Audiovox Maestro - Problems galore! Late releases of all EUU updates. Warranty department returned the device unfixed when I attempted to warranty the hardware. And now, no upgrade to PPC 2003! Bad Audiovox, bad!
Dell Axim X5 - HUUUGE! So I returned it...but now it seems Dell at least is supporting its' existing customer base. Kudos!
HP 1910 - Great device! I LOVE it! And now...no update to PPC 2003! BAD HP! BAD!!!
Ugh, this just disgusts me!!!!
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06-24-2003, 02:49 AM
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Theorist
Join Date: Mar 2003
Posts: 267
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I'm a late adopter and opted for saving my geek dollars for the 1940.
I'm glad I took English Patience route :mrgreen:
I agree with HP's suckeness though
I'm tempted to say "It sucks to be you!" to 1910 owners but I wont' :?
Ah...the advance of technology and its quirks.
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06-24-2003, 02:49 AM
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Thinker
Join Date: Feb 2005
Posts: 407
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Buy yourself a 2215 and forget about all problems :wink:
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06-24-2003, 02:54 AM
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Intellectual
Join Date: Mar 2004
Posts: 212
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I also am a 1910 user and knew this day would come....... but it still angers me......... Even if they gave us a limited verison of the OS, we already have one that's limited so how about another? This device is still selling right now and they won't upgrade? That makes no sense to me! :evil:
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