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  #1  
Old 03-10-2003, 08:29 PM
Jason Dunn
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Default Woe is my Computer...Woe is Me

I must have done something to anger the Unforgiving Computer Gods. I wanted to have the Shuttle SS51G's fan stop spinning when I put the computer into suspend mode, so their tech support suggested I update to the newest BIOS. I did, and now I can't boot XP any longer. :evil: I called their tech support and was told "Fix XP! You just need to fix XP! Go to Microsoft.com and search for "fix XP" then do it!". I expressed my frustration that I had a perfectly fine copy of XP working an hour early, and that their BIOS update was the problem, and I was told that I should just accept "the truth" and "fix XP". 8O I swore a string of curses after I hung up the phone - I've never encountered tech support so rude and unhelpful before! I should have just bought a freakin' Dell...damn that wee Shuttle! So I'm likely going to spend the majority of my day fighting with this instead of doing anything productive.

For those that care, I've tried:

a) Flashing back to the previous BIOS (1.35)
b) Re-flashing the newest BIOS (1.38)
c) Powering off and back on again after the Flash
d) Setting BIOS defaults back to "safe mode"
e) Flicking almost every BIOS switch available

When I boot in safe mode, the system is hanging on \system32\drivers\Mup.sys. Google and Microsoft.com provided very little in the way of help on exactly what Mup.sys is and what it does. Any ideas?

I haven't tried the Windows XP "repair a current install" option because I want to try to salvage this install before I try mucking with the repair tools - they're pretty horrific and not very easy to use.

Any ideas? FDISK standing by... :roll:
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  #2  
Old 03-10-2003, 08:38 PM
klinux
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Posts: 735
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Bummer, Jason. I don't have the SS51G but have the SV24. IMHO, Sudhian has the most comprehensive resources on Shuttle XPCs. Try a search here: Sudhian forum
 
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  #3  
Old 03-10-2003, 08:39 PM
wreck
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Join Date: Feb 2003
Posts: 8
Default Try This

Article:
http://groups.google.com/groups?hl=e...%26q%3DMup.sys

Fix:
http://support.microsoft.com/default...;en-us;Q307545

Alot of stuff about mups:
http://groups.google.com/groups?q=Mu...8&start=0&sa=N
 
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  #4  
Old 03-10-2003, 08:42 PM
LarDude
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Join Date: Feb 2002
Posts: 117

http://www.earthv.com/tips_detail.asp?TipID=63
 
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  #5  
Old 03-10-2003, 08:46 PM
Steven Cedrone
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Posts: 6,878

Look at this thread...

Quote:
Windows XP hangs when loading the mup.sys driver - or! perhaps when loading the ACPI driver which comes after mup.sys.
Steve
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  #6  
Old 03-10-2003, 08:48 PM
Jason Dunn
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Quote:
Originally Posted by LarDude
http://www.earthv.com/tips_detail.asp?TipID=63
I disabled the on-board USB 2.0 ports (indeed, the whole controller) and it didn't help. Thanks anyway though.
 
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  #7  
Old 03-10-2003, 08:52 PM
Peter Foot
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Join Date: Apr 2007
Posts: 354

Quote:
Originally Posted by Jason Dunn
Quote:
Originally Posted by LarDude
http://www.earthv.com/tips_detail.asp?TipID=63
I disabled the on-board USB 2.0 ports (indeed, the whole controller) and it didn't help. Thanks anyway though.
Boot from the XP CD and repair the current installation, usually works for me and leaves your settings intact...
 
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  #8  
Old 03-10-2003, 08:53 PM
jet8810
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Posts: 145

Jason, do you have a fairly recent backup?
 
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  #9  
Old 03-10-2003, 08:55 PM
klinux
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Join Date: Mar 2004
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Try the BIOS version 2.0? It is located here: ftp://ftp.spacewalker.com/BIOS/fs51/V2.x
 
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  #10  
Old 03-10-2003, 08:57 PM
pocketpcdude1024
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Join Date: Jul 2003
Posts: 390

Can I ask: How is it that, without a computer, you are able to post, search the web, etc. Are you currently Pocket PC-dependant? Is your Pocket PC all that is keeping you from insanity? :lol:
 
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