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  #1  
Old 03-11-2003, 05:00 PM
Jason Dunn
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Default ActiveSync Continues to Suck

Fresh install of Windows XP. Fresh install of Office XP. All patches applied, all updates installed. System is purring like a 2.53 Ghz kitten. ActiveSync 3.6 fresh from PocketPC.com. Install, sync, weep.

I know I've beaten this topic to death, but why, oh why does ActiveSync have to suck so much? The install is 30 minutes old, and already it's giving me an aneurysm...if Outlook isn't running when I dock my Dell, a little window pops up asking me to pick my Outlook profile. I only have one friggin' Outlook profile! :really mad: How hard can this be Mr. ActiveSync? And no matter how many times I select "make this the default profile", it doesn't stick. This error was introduced with ActiveSynd 3.6, with no signs of a fix coming.

Oh wait! It gets better! Upon my first sync I already had 15 unresolved Inbox items, and they wouldn't resolve, nor did I get an error message that told me anything useful. I shuffled around some email messages, then thought that perhaps I could disable the Inbox sync and re-enable it to see if that would fix it. Guess what? Disabling the Inbox sync option while the device is still cradled causes ActiveSync to essentially lock up. After a reboot, and I docked the Axim and proceeded to add the option to sync Inbox back in - same response. "Looking for changes" lasts forever, and killing the two ActiveSync processes seems to be the only way to restart ActiveSync.

ActiveSync is the single worst thing about the Pocket PC platform right now.
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  #2  
Old 03-11-2003, 05:07 PM
xbalance
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Aren't you glad you don't live in North Korea or Iraq. Cause then things would really suck!

I can't help, but I feel your pain.
 
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  #3  
Old 03-11-2003, 05:08 PM
srbarts
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I know it sounds stupid but have you tried a soft reset of your Axim and then trying a sync??
 
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Old 03-11-2003, 05:09 PM
jbctech
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Default Same thing here

Jason,

I too get that pop-up box about the Outlook profile. It's so annoying - and I didn't notice it until a couple weeks ago. I thought it was something in Office 11 beta 1, but it's good to know it was all along ActiveSync. I hope they fix the ActiveSync problems soon.

James
 
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  #5  
Old 03-11-2003, 05:10 PM
mattsmith0622
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At least you can sync your email (albeit with errors). ActiveSuck 3.6 gives me an error the reads "See Status on Device". When I go to the device, there is no status. Further investigation reveals that the box for "Enable synchronization with server" is checked. Problem is, I don't have ActiveSuck server, so I didn't check the box. So I uncheck it, re-sync, and it works fine. I remove the device from the cradle, come back 15 minutes later, re-sync, and guess what, same crap all over again!

Hey Mr. Gates, this shouldn't be a big issue. Palm has figured out how to sync without issues. I have to believe that your folks in Washington are at least as smart. They're certainly funded well. Last I heard you had $40 billion in cash socked away. Instead of giving yourself a $300 million dividend payment, give your ActiveSuck team a huge bonus when they finally get it right.
 
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  #6  
Old 03-11-2003, 05:12 PM
Jason Dunn
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Quote:
Originally Posted by xbalance
Aren't you glad you don't live in North Korea or Iraq. Cause then things would really suck!
True. There are far worse things in life than ActiveSync, but I can only critique what I know. :wink: :lol:
 
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  #7  
Old 03-11-2003, 05:13 PM
Jason Dunn
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Quote:
Originally Posted by srbarts
I know it sounds stupid but have you tried a soft reset of your Axim and then trying a sync??
Yes, I almost always have to soft reset the Axim before a sync because the ActiveSync process on the Pocket PC is locked up and I can't get a connection until after a soft reset... 8O

This doesn't help the issue I'm talking about though.
 
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  #8  
Old 03-11-2003, 05:15 PM
toml
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Default Outlook Profile

I started getting that profile prompt a few months ago when I first installed Cloudmark Spamnet. Not sure why... it's recurred through two fresh XP installs too (problem originally happened under Win2k).

I have noticed that if I have outlook running when I dock the PPC, I don't get that prompt either.
 
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  #9  
Old 03-11-2003, 05:21 PM
Jason Dunn
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Default Re: Outlook Profile

Quote:
Originally Posted by toml
I started getting that profile prompt a few months ago when I first installed Cloudmark Spamnet. Not sure why... it's recurred through two fresh XP installs too (problem originally happened under Win2k).
Hmm - I also use Spamnet. I wonder if there's a pattern here? I'll install Outlook today, THEN ActiveSync 3.6, and see what happens before I install Spammnet. Because, hey, I'm in a system-rebuilding mood. 8O :lol:
 
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  #10  
Old 03-11-2003, 05:21 PM
VanHlebar
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I had a similar issue last night with my Dell Axim. It was syncing just fine in the morning when I left for work. It synced fine all day at work, but then when I come home after 11 hours at work and ready to start working on a project at the house, ActiveStink decides it isn't going to work anymore. I spent over an hour trying to get it to work again. My problem was that it would not even sync at all. At least you get unresolved errors. I have had this problem before with my HP568 and the only way I have ever fixed it was with a Hard Rest.

This time, I turned off the desktop. Removed all cables for USB devices turned on the machine and added each cable one at a time. For some reason this made Active Sync see my Axim again. Hey I don't get it, but it worked, of course I didn't get any programming done because my blood pressure was way to high to concentrate on anything. Maybe if Mr. Gates actually used these devices he would have this fixed, like yesterday most likely.

-Eric
 
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