12-21-2002, 08:30 AM
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Executive Editor
Join Date: Aug 2006
Posts: 29,160
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Mail Server DNS Issues Finally Resolved?
Ok, we've finally got the DNS issues with our mail server sorted out, so I think maybe, just maybe, 100% of you should start receiving notification messages. Ok, maybe 99% of you since some of you aren't using valid email addresses (now that your email is completely spam-proofed, I'd encourage you to use a valid email address).
Start to monitor some threads and see what happens.
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12-21-2002, 03:51 PM
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Mystic
Join Date: Jul 2003
Posts: 1,768
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Re: Mail Server DNS Issues Finally Resolved?
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Originally Posted by Jason Dunn
Start to monitor some threads and see what happens.
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Just don't turn on an 'out of office' rule for your email that will fill up Jason's mailbox with auto-responses 
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12-21-2002, 06:12 PM
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Contributing Editor Emeritus
Join Date: Aug 2006
Posts: 8,228
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Re: Mail Server DNS Issues Finally Resolved?
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Originally Posted by JonnoB
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Originally Posted by Jason Dunn
Start to monitor some threads and see what happens.
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Just don't turn on an 'out of office' rule for your email that will fill up Jason's mailbox with auto-responses |
Autoresponders should only reply to the first email from a sender, not all of them, and I think those get killed when replied to anyway.
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12-21-2002, 06:42 PM
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Mystic
Join Date: Jul 2003
Posts: 1,768
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Re: Mail Server DNS Issues Finally Resolved?
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Originally Posted by Ed Hansberry
Autoresponders should only reply to the first email from a sender, not all of them, and I think those get killed when replied to anyway. |
You would think that (it is usually the case)... but for some reason it was not working that way from my Exchange Server to the admin address.
__________________
Jonathan (JonnoB)
"All that is necessary for the triumph of evil is that good men do nothing." -Edmund Burke
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12-21-2002, 08:06 PM
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Contributing Editor Emeritus
Join Date: Aug 2006
Posts: 8,228
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Re: Mail Server DNS Issues Finally Resolved?
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Originally Posted by JonnoB
Quote:
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Originally Posted by Ed Hansberry
Autoresponders should only reply to the first email from a sender, not all of them, and I think those get killed when replied to anyway. |
You would think that (it is usually the case)... but for some reason it was not working that way from my Exchange Server to the admin address. |
Really? That is odd. I can't even find a way in Outlook XP or Exchange 2000 to allow multiple replies to the same address. Of course, if you log in to your email profile and turn off the out of office auto reply and turn it back on, the counter is reset.
Are you using a general rule to reply or the Out Of Office Assistant? A general rule will fire off a reply for every email.
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12-21-2002, 08:32 PM
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Mystic
Join Date: Jul 2003
Posts: 1,768
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Re: Mail Server DNS Issues Finally Resolved?
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Originally Posted by Ed Hansberry
Really? That is odd. I can't even find a way in Outlook XP or Exchange 2000 to allow multiple replies to the same address. Of course, if you log in to your email profile and turn off the out of office auto reply and turn it back on, the counter is reset.
Are you using a general rule to reply or the Out Of Office Assistant? A general rule will fire off a reply for every email.
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Out of office assistant. It works normally, Jason reported however he was getting multiple notifications - as if the notifications were coming from multiple people.
BTW, you can trigger multiple responses using server-side or client (Outlook) rules. In my case however, the Exchange Server based Out of Office appeared to be the culprit.
__________________
Jonathan (JonnoB)
"All that is necessary for the triumph of evil is that good men do nothing." -Edmund Burke
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12-21-2002, 10:58 PM
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Editor Emeritus
Join Date: Aug 2006
Posts: 15,171
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Re: Mail Server DNS Issues Finally Resolved?
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Originally Posted by JonnoB
Out of office assistant. It works normally, Jason reported however he was getting multiple notifications - as if the notifications were coming from multiple people.
BTW, you can trigger multiple responses using server-side or client (Outlook) rules. In my case however, the Exchange Server based Out of Office appeared to be the culprit.
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Weird, weird, weird! Maybe it's possible one email was bouncing around. While you can use client- or server-side rules to do multiple OOO notifications (there's a new acronym :P), I've had many customers ask me how to do it via the Assistant, and my response has always been "you can't".
--janak
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12-21-2002, 11:07 PM
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Mystic
Join Date: Jul 2003
Posts: 1,768
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Re: Mail Server DNS Issues Finally Resolved?
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Originally Posted by Janak Parekh
I've had many customers ask me how to do it via the Assistant, and my response has always been "you can't".
--janak
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You can add additional rules to the Out of Office assistant that executes when out of office is on. With those rules, you can do just about anything including sending custom reply messages.
When I am 'out of office,' I usually have Outlook running in offline mode using an OST (offline store) and sync with the server. When offline, you can't rely on local client rules wizards to do the work, so I make use of the server side rules and when the default options are not enough, create custom add-ins to do what I need.
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12-22-2002, 12:34 AM
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Editor Emeritus
Join Date: Aug 2006
Posts: 15,171
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Re: Mail Server DNS Issues Finally Resolved?
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Originally Posted by JonnoB
You can add additional rules to the Out of Office assistant that executes when out of office is on. With those rules, you can do just about anything including sending custom reply messages.
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Actually, that's true; wasn't thinking of it that way. I never suggest setting up rules to my customers unless I'm there, since the average Joe isn't the most proficient person when it comes to rule processing/creation. What I've been looking for is a server-side way to flip a switch and have it send a notification for each email that comes in. Unfortunately, that doesn't seem to exist.
--janak
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12-22-2002, 03:44 AM
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Mystic
Join Date: Jul 2003
Posts: 1,768
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Re: Mail Server DNS Issues Finally Resolved?
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Originally Posted by Janak Parekh
What I've been looking for is a server-side way to flip a switch and have it send a notification for each email that comes in. Unfortunately, that doesn't seem to exist.
--janak
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There is quite a bit of available server scripting samples available. Take a look at http://www.slipstick.com/dev/scripting.htm
There are other resources as well. Happy scripting!
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