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Old 11-05-2006, 12:00 AM
Jason Dunn
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Default Zune Knowledgebase Articles Discovered


"A search for the term software at Zune.net turned up a few pages in the newly developed Zune Knowledge Base. The section is obviously under construction as there are only two articles that I can find and the home page link is a 404 error but at least we now know where to answer questions like “How to erase all content from your Zune device” or “How to change the amount of storage space that is allocated to the Inbox on your Zune device“"

Our friends over at zuneMAX discovered a few official Microsoft knowledgebase articles used for Zune tech support. I thought it was interesting that the Zune Inbox, which is where songs you've been sent are stored, is set to 1% by default. 287 MB is a lot of space to be allocated to sharing music, a scenario which many Zune users won't be able to use for quite some time because there just won't be enough Zunes out there. I thought it was odd that it requires connecting to the desktop in order to change - what if you're out at a Zune-heavy party, swapping songs with mad abandon, and you want to devote more storage to sharing? You can't. You also can't delete songs off the Zune directly (though you can clear out the Inbox), you need to connect back to the desktop for that. I really hope that the Zune team makes the on-device experience more powerful over time. I can delete any content I wish off my Zen Vision:M, and I can also change the size allocated to it being a mass storage device (it can flip between MTP and mass storage). Sure, I realize this is a v1 product, but I can dream about the Zune growing into a first-class, stand-alone product, can't I?
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