Originally Posted by https://www.attwireless.com/ocs/faq/cingularfaq.html

The Cingular Acquisition: Bigger Network, Better Coverage

Frequently asked questions about the Cingular Acquisition

Q: When will the deal close?
A: AT&T Wireless and Cingular are still two separate, completely independent companies. Approvals are still required from government agencies for the proposed deal to move forward.

Q: What will this mean for me as a customer?
A: Better coverage, more options for services and a better overall customer experience.

Q: Why shouldn't I go with Cingular now?
A: For now, AT&T Wireless is still an independent company with some of our best offers ever such as Unlimited Mobile-to-Mobile minutes, Unlimited Nights & Weekends and Customers First on select plans.

Q: Will I now get roll over minutes and other promotions that Cingular offers?
A: Not at this time. However, in time, the combination of AT&T Wireless and Cingular will give you an even greater array of services, plans and phones from which to choose.

Q: What happens to my service?
A: For now, AT&T Wireless and Cingular are two separate companies. As a customer, you will continue to receive the same great service you have come to expect from AT&T Wireless.

Q: What will happen to my rate plan?
A: Rest assured, the terms of your contract will be honored.

Q: What do I get out of the deal?
A: Our customers are the biggest winners of all -
More high-quality coverage

More choices

More service
Q: Why does my phone read "Cingular" when I'm roaming?
A: We've already opened up some coverage areas with Cingular through our expanded roaming agreement. If you see "Cingular" on your phone, it means you're being covered by their network.

Q: I heard in the media that this deal may take months to close. Is there chance that my consumer service could be cut off during this time?
A: Let us assure you that we are not going to miss meeting our commitments to you regardless of the acquisition process.