Apple Comes Out #1 in Customer Satisfaction
Apple has once again been named number one by JD Power and Associates for customer satisfaction. HTC and Samsung also scored high on list. On the other end of the spectrum, Nokia, RIMM, and Palm ranked near the bottom of the pack. This is not surprising for Nokia, since have very few phones available in the US. It remains to be seen whether Nokia's partnership with Microsoft will improve their rankings, but at this point it can only help.