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  #1  
Old 05-05-2011, 04:00 PM
Jason Dunn
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Default iPad Restore: Someone Please Explain This To Me

<p><img src="http://images.thoughtsmedia.com/resizer/thumbs/size/600/lpt/auto/1304561659.usr1.jpg" /></p><p>I admit it: when it comes to the world of Apple devices, there's still a lot I don't know. Some things make intuitive sense, while others I find baffling. This is the latter. <MORE /></p><p>Today I returned my black 32 GB iPad 2 and exchanged it for a 64 GB model. I've become quite enamoured with the iPad and am excited to use it for photography so I wanted to have the extra storage. The local Apple store here gave me some amazing customer service - I'll write more about that in another post - and I was able to upgrade to the more expensive product fairly easily. Before returning the 32 GB iPad 2 to the store, I did one final sync to back it up, then I reset it back to factory specs before boxing it up. When I connected the 64 GB iPad 2, I opted to restore the image I'd created just a few hours earlier. The results of the restore weren't very impressive.</p><p>First, rather than the three screens of icons that I very carefully organized over a period of two weeks, I have ten screens of apps. It will take me at least an hour to put everything back where I want it. Only four of my dozen or so folders are there, and they only have one app each. Next, after I connected to my Wi-Fi network - it needed the password, which I found odd - I was peppered with half a dozen password prompts. Exactly what kind of a restore is this? Other than putting my background wallpaper on there, this seems like a poor "backup" that was taken of my previous iPad. I watched as every app was installed again - though than. I can understand&nbsp;<em>somewhat</em>&nbsp;the password issue - it's a security precaution so someone doesn't clone your device and get access to all your accounts. But it's a hassle for the user. If my backup was encrypted in iTunes, would it still work this way?</p><p>Am I missing something, or does Apple really not understand the expectation that a backup should restore a device to the exact same state it was in at the time of the backup?</p>
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  #2  
Old 05-05-2011, 04:29 PM
Jerry Raia
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My experience going from the iPhone 3GS to the iPhone 4 was identical. Granted, two different pieces of hardware. The apps scattered all over was the most frustrating for me as well.
 
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  #3  
Old 05-05-2011, 04:32 PM
rockinthesixstring
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I don't know about the icon bit. When I migrated from iPad to iPad2, I didn't experience that.

I did however experience the password bit. I was actually satisfied that it asked me for all the passwords. I like the sense of security it gave me.
 
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Old 05-05-2011, 04:37 PM
Vincent Ferrari
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Do you sync your iPod Touch to that same computer? I'd bet any amount of money you do.

Not that this is an excuse, because I agree it's broken, but I never have this problem with my iPhones and ALWAYS with my iPads. It seems that iTunes doesn't deal with multiple iOS devices very well and always mucks up the process.

Apple definitely needs to fix this.

PS: That's why I just call it a day when I lose an iPad. I NEVER sync apps on my iPad to iTunes any more; just music and tv shows and such. Everything else, I do OTA. Yes, it's a pain in the ass when I have to 'start over' but I'd rather deal with that than the syncing drama.

It's definitely a broken experience, which is surprising because Apple really is good with UX stuff.
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Old 05-05-2011, 05:03 PM
Jason Dunn
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Quote:
Originally Posted by Vincent Ferrari View Post
Do you sync your iPod Touch to that same computer? I'd bet any amount of money you do.
You bet. Just like most people I'd guess. You'd think that over the past year Apple would have fixed this. Sucks.

Quote:
Originally Posted by Vincent Ferrari View Post
PS: That's why I just call it a day when I lose an iPad.
Uh, how many iPads have you gone through exactly???
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Old 05-05-2011, 05:06 PM
Vincent Ferrari
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Quote:
Originally Posted by Jason Dunn View Post
Uh, how many iPads have you gone through exactly???
When I said Lose, I don't mean physically lose. I'm on my 3rd. I had 2 32g wifis (bought one, sold it, got another one a few months later), a 64g wifi, and this is my first iPad 2.

And yes, Apple really screwed the pooch on this.
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  #7  
Old 05-05-2011, 04:35 PM
Dyvim
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Jason, if you encrypt your backups (which you should be doing anyway), you won't be prompted for the passwords on restore (at least it works for email, WiFi, and MobileMe passwords- not sure about 3rd party apps).

The folders issue is a painful bug. I've had some weird experiences with that. In some cases it seems to organize apps into their folders on the 2nd sync after a restore. But yeah I went through the same thing when I wanted to start my iPad 2 off by restoring it from my most recent iPad 1 backup.
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Old 05-05-2011, 04:38 PM
Dyvim
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And off-topic, I'm really enjoying using my iPad 2 to preview photos taken with my shiny new Nikon D3100 (which I got after watching your video review of it), which is my first DSLR.
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Old 05-05-2011, 05:04 PM
Jason Dunn
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Quote:
Originally Posted by Dyvim View Post
And off-topic, I'm really enjoying using my iPad 2 to preview photos taken with my shiny new Nikon D3100 (which I got after watching your video review of it), which is my first DSLR.
Nice. Glad you're enjoying the camera!
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Old 05-05-2011, 05:04 PM
Jason Dunn
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OK, now I'm getting more irritated: none of my Flipboard settings were transferred over, so I have to re-input Facebook and Twitter feeds. Grr. This is the most useless "backup" process I've ever seen!
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