Microsoft Splits Zune Teams: Hardware, Software Now In Own Divisions

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Microsoft Splits Zune Teams: Hardware, Software Now In Own Divisions

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02-23-2009, 09:20 PM

grantpet

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Join Date: Sep 2008

Posts: 28

Quote:

Originally Posted by Jason Dunn

I haven't had any bad experiences with Zune tech support, but in general I agree that level 1 tech support tends to be pretty awful no matter where you call.

The people at zune who do not know whether the device funcitons on a shared or open key also informed me that they were "zune's highest level of customer support" i'll give you the 2 trouble tickets if you want them jason, zune should be ashamed.

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Microsoft Splits Zune Teams: Hardware, Software Now In Own Divisions