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Quote:
Originally Posted by theon
On a side note, does anyone know how to escalate an issue? Can't seem to find anything on the support site.
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Well, you can try sending an e-mail to Steve Jobs. You read occasional stories from people for whom this has worked. I think if you are polite and explain things well (though briefly), somebody may get back to you. It's sure worth a try.
I believe that his address is first initial no space last name at apple dot com.
If that does not work I'd just get on the phone support and keep politely asking to talk to a supervisor.
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