04-12-2008, 12:06 AM
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Executive Editor
Join Date: Aug 2006
Posts: 29,160
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The Status of Subscriber Services Across Thoughts Media Sites
Some of you have been wondering about subscriber services, so I wanted to give you an update on them. By early next week we hope to have the email blasts and the advertising toggle available to subscribers. When they're ready to go, I'll make an announcement about it and tell you how to configure them. Our old control panel was far too complex (I had a good chuckle when I saw how convoluted we made it), so the new one will be fast and simple to use.
Regarding the actual subscriptions themselves: priority #1 is getting the services set up for current subscribers. When we get the subscription sign-up set up again, you'll be able to renew and sign up again (and in reality, they're the same thing). When we get to this stage, something cool will happen: you won't be signing up for a Pocket PC Thoughts Subscription (or whatever other site you're reading this on), you'll be signing up for a Thoughts Media Subscription, meaning the benefits will track across all of our sites. We'll build something into our system to allow some granularity, such as being able to get email blasts for some, but not all, sites. I'm not sure if we'll have that ready to go right off the bat, but we'll certainly try.
Lastly, once we have a working, unified subscriber system, I'm going to really ramp up the value of the subscriber benefits (and I'll likely be looking for help from the community to do so). We started out strong then, frankly, got a little feeble and didn't aggressively pursue new discounts and benefits for subscribers. I want to make the Thoughts Media Subscription something really worth the money you spend on it.
And there you have it - thanks for your patience as we work to get all the pieces together.
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05-22-2008, 02:49 AM
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Thinker
Join Date: Jul 2004
Posts: 321
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As a former PPC thoughts subscriber, and as someone switching back to a PPC phone after several years with a smartphone, I'm looking forward to seeing the subscriber option brought back and maybe a nice discount on a case or such again! 
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10-31-2008, 10:45 PM
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Intellectual
Join Date: Sep 2003
Posts: 167
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Has the new subscriber service been implemented?
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11-04-2008, 04:10 PM
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Executive Editor
Join Date: Aug 2006
Posts: 29,160
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Quote:
Originally Posted by Constant Caffeine
Has the new subscriber service been implemented?
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I'm afraid to say that, no, there has been virtually no movement on subscriber services - I just don't have the developer resources to make any movement. I'm looking to hire a developer this month, however, and that's definitely something on the list. I feel bad that this fell by the wayside so badly...it was always my intention to maintain value for subscribers, and especially lifetime subscribers, but it just hasn't been possible so far.
Do me a favour and ask again in about a month and maybe I'll have some good news for you!
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01-19-2009, 02:31 AM
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Pupil
Join Date: May 2004
Posts: 34
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man, as a lifetime subscriber, I am feeling so hosed ....
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01-20-2009, 08:03 PM
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Executive Editor
Join Date: Aug 2006
Posts: 29,160
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Quote:
Originally Posted by 100thMonkey
man, as a lifetime subscriber, I am feeling so hosed ....
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I'm sorry to hear that - it certainly wasn't my intention. It seems though that some of what I'd hoped to achieve with subscriber services wasn't very attainable on a long term basis. It really comes down to resources - when we switched over to the new forum system, basically everything we created was thrown out the window and had to be re-created from scratch - and I don't have the development resources to do that right now. 
What are the top couple of things that you miss as a subscriber? Maybe I can work them in slowly over this year...
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01-25-2009, 02:11 AM
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Pupil
Join Date: May 2004
Posts: 34
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s/w discounts at the store, benefits....I had also asked a question maybe a year or two ago about discounts on s/w upgrades through the store since the discount was supposed to apply to everything in the store but the store wouldn't let me apply the discount to version upgrades, i.e. version 3.xx to 4.xx or whatever. It was going to be looked into, but I never heard anything else.
Not asking for anything major, just the basic discounts and benefits that I projected to be useful in offsetting the cost of the membership over the long term.
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Hybrid Mode
