01-20-2007, 08:08 PM
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Neophyte
Join Date: Jan 2007
Posts: 1
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Storage Discrepancy
Everytime I sync my Zune to my computer, the desktop software says I have 1.5Gb free. On the Zune itself, when I checked the storage in the About Menu, it says 11.57Gb used and 16.19Gb free.
One thing strange is part of the capacity bar on the Sync navigation panel has orange and gray marks where I think it means there are corrupted files in the hard disk. I suspect, these are my files that were in my Zune before I got an error message, telling me my files can’t be displayed and I have to reset.
Is there a way I can format Zune’s hard disk to free up more than 14Gb of space? Will my Zune still be usable after formatting? I have this registry hack where my Zune is listed in My Computer. Clicking the icon and right clicking the storage will bring the format option.
I am presently working in Saudi Arabia, I am afraid that incase something goes wrong with my Zune, I have no support to go to.
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01-21-2007, 09:31 PM
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Executive Editor
Join Date: Aug 2006
Posts: 29,160
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Hmm. Strange problem. First, try formatting it from within the Zune desktop software - right click on your device and select format.
If that doesn't fix the problem, come back here and I'll give you a more extreme solution.
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02-06-2007, 10:20 PM
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Editor Emeritus
Join Date: Aug 2006
Posts: 1,221
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What I discovered is that it gets messed up with the auto-synced playlists. Delete your playlists from the Zune software and the storage space magically reappears.  Weird, but that's what it did for me as well. I left the sync "all" lists for music, video, and pics, but deleted the others and now the space is back.
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