MobileMe Support Now 24/7

[Jeff Campbell]

<div class='os_post_top_link'><a href='http://www.macworld.com/article/140249/livechat.html?loomia_ow=t0:s0:a38:g2:r1:c0.175589:b24150810' target='_blank'>http://www.macworld.com/article/140...75589:b24150810</a><br /><br /></div><p><em>"Apple is taking support for its MobileMe online service to the next level. The company announced on Monday a new chat service for MobileMe members. The MobileMe live chat support will be available 24 hours a day, seven days a week for English speaking customers. The real-time support is for "customers that encounter an issue while using MobileMe and would like to address it immediately," according to Apple's Web page."</em></p><p><em><img src="http://images.thoughtsmedia.com/resizer/thumbs/size/600/at/auto/1240876763.usr105634.jpg" /></em></p><p>I have to admit I hate not being able to talk to a live person when I need help, having to wait for either a call back or an email. This is a welcome change.&nbsp;</p>

[doogald]

I am knocking on wood as I type this, but I have been a member for over two years and I have not had a single problem with .Mac/MobileMe.

[Vincent Ferrari]

I am knocking on wood as I type this, but I have been a member for over two years and I have not had a single problem with .Mac/MobileMe.

Same here. Aside from some hiccups when they transitioned from .Mac to MobileMe, it's been smooth sailing.

[crimsonsky]

Same here and I've been a member for near on to four years. But it's nice knowing that it's available if needed.

[Jeff Campbell]

I've only had a couple problems, stemming from changing plan to family plan, but it went smoothly. It's nice to know you can reach them though if you need to, 24x7. When I had my problem initially I had to wait til the next day, not that bad but still annoying, I want help now!! ;)