A Day in the Life At Zune

[Adam Krebs]

<div class='os_post_top_link'><a href='http://zuneinsider.com/archive/2009/02/17/diary-of-a-day-at-zune.aspx' target='_blank'>http://zuneinsider.com/archive/2009...ay-at-zune.aspx</a><br /><br /></div><p>"<em>10:45 a.m.: Randomization begins. Two people stop by my desk to discuss different issues in some new code; as we're trying to lock down and stabilize for the milestone, I need to evaluate the issues and help my team come to a decision on each. And my husband is instant-messaging me, commenting on the music I'm playing (it shows up in my Messenger as my status). At the same time, I'm trying to write a mail that will go team-wide and let them know where we are in the planning for our next milestone and what documentation, costing, and prototyping work is due today and in the next few weeks. 11 a.m.: Zune central shiproom. This is a meeting of all teams - device, software, services and others - to come together and talk about project-wide issues. Today I only have good news to report about the progress my team is making on the current and next milestones.</em>"</p><p><img src="http://images.thoughtsmedia.com/resizer/thumbs/size/600/zt/auto/1234998760.usr495.jpg" style="border: 1px solid #d2d2bb;" /></p><p>Zune Insider Jessica Zahn, program manager for Zune Social, guides us through a typical day at Zune HQ, which includes meeting with product teams, tracking feature requests, and yes, complaining about the cafeteria food. Sound fun? Click through to read the whole thing!</p>

[Alber1690]

See, this kind of stuff is just great. I mean seriously, the kind of interaction between product teams and regular ol' consumers that is present in the Zune team is just great. Hopefully it will help foster a successful future for the Zune brand.

[Jason Dunn]

See, this kind of stuff is just great. I mean seriously, the kind of interaction between product teams and regular ol' consumers that is present in the Zune team is just great

I agree, it's so cool that the Zune team is willing to talk to their customers. Sure, they can't do EVERYTHING we ask them to do, but when is the last time anyone from the iPod team talked to customers?

[marquesl]

The cool thing is that I like to read the iPod forums every now and then. One of the main statements I see from people is "Do the iPod mods even read these forums. How come they never answer a single question?"

It cracks me up.

[Macguy59]

Sure, they can't do EVERYTHING we ask them to do, but when is the last time anyone from the iPod team talked to customers?


LOL 173 million + and counting. They must doing something that customers approve of.

[Jason Dunn]

LOL 173 million + and counting. They must doing something that customers approve of.

Selling a lot of something doesn't mean you talk to your customers. :)

[inteller]

too bad instead fixing the Zune Social facebook app zune social product manager is giving interviews.

[Adam Krebs]

too bad instead fixing the Zune Social facebook app zune social product manager is giving interviews.

I don't get what you guys (the group whose every post consists of "instead of doing [fun stuff] they should be fixing [whatever's broken]." What's to say she can't do both? You honestly think a single-page blog post on her day is keeping her from the zillions of things that need to be "fixed" within Zune?