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View Full Version : Need help with 80gb black Zune!


MegaGod89
02-19-2009, 06:12 AM
I was having an issue with my Zune I couldn't find a solution to on these forums, and Microsoft just told me to send my Zune in for a repair (costing me 130 bucks...) so I thought I'd post this here and see if anyone could possible help?

My Zune was working fine last night. I turned it off, and then when I turned it on today it kept starting up, then going to a blank screen, but the backlight was still on. So finally I held in all 3 buttons and it went into recovery mode. Now every time I try to download the firmware onto it again it says there's not enough space, please free some space. I can't, because I can't get into my Zune. Every time I reset it, it tells me to connect to a PC, then to restore the firmware. Any idea on what I can do? Thanks!

-Nick

grantpet
05-01-2009, 05:27 AM
did you ever get this worked out? i hope so, the post is rather old.

you must plug the device into the pc with the software installed via the usb cable in order to complete the hard reset. it will also then try to update the firmare and its best if the software isn't trying to do anything like maintain the library while this is going on.