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View Full Version : Problems Updating Your Zune?


David Tucker
05-15-2008, 04:07 AM
<div class='os_post_top_link'><a href='http://www.geekstogo.com/2008/05/13/zune-25-software-still-requires-windows-firewall/' target='_blank'>http://www.geekstogo.com/2008/05/13...ndows-firewall/</a><br /><br /></div><em>&ldquo;Trying to update your Zune software to the latest release (Version 2.5.447.0) and getting an &ldquo;Installation Failed&rdquo; message? If you are, try turning the Windows Firewall on. Yes, that&rsquo;s right folks, you have to turn on a firewall to update a media player. Those power users who choose to use an alternative firewall, or an external firewall are being forced to enable the built-in Windows Firewall before the software will install.&rdquo;</em><br /><br /><a href="http://www.geekstogo.com/2008/05/13/zune-25-software-still-requires-windows-firewall/">While the article was dripping in sarcasm</a>, it is very useful for anyone who is having trouble updating their Zune software. I do agree, as well, that the fact that Microsoft makes you enable your Windows Firewall to update is really a poor decision. To make this decision worse, the error message itself is entirely too cryptic for the average user to successfully figure out how to fix it.<br /><br />Microsoft, you either need to get rid of this requirement or at least let people know how to fix it!