Microsoft Reader issues with Windows Mobile 5.0 - HP iPAQ2495b

[sanjays]

I had Reader working successfully for several months till I bought some new books needed activating my reader on the Pocket PC.

As I tried uniinstalling the PPC MS Reader from my Laptop and the PPC, and following instructions in this forum, I broke something in the PPC. Now whenever I try to install the Reader on my PPC it reports that the install was unsuccessful because the certificate could not be verified!

So no reader at all now!

Anyone have any clue?

[chrisah]

I had Reader working successfully for several months till I bought some new books needed activating my reader on the Pocket PC.

As I tried uniinstalling the PPC MS Reader from my Laptop and the PPC, and following instructions in this forum, I broke something in the PPC. Now whenever I try to install the Reader on my PPC it reports that the install was unsuccessful because the certificate could not be verified!

So no reader at all now!

Anyone have any clue?

Sanjays,

Can you tell me what OS you are running on your PC when you run the install?

Sincerely,
Christine - Microsoft Reader Team

[sanjays]

I had Reader working successfully for several months till I bought some new books needed activating my reader on the Pocket PC.

As I tried uniinstalling the PPC MS Reader from my Laptop and the PPC, and following instructions in this forum, I broke something in the PPC. Now whenever I try to install the Reader on my PPC it reports that the install was unsuccessful because the certificate could not be verified!

So no reader at all now!

Anyone have any clue?

Sanjays,

Can you tell me what OS you are running on your PC when you run the install?

Sincerely,
Christine - Microsoft Reader Team

Christine,
I use the PPC sometimes with my home desktop that uses XP Pro Service Pak 1, and mostly my corporate laptop that has XP Pro SP2. Same results with both.

Help much appreciated.

Sincerely,
Sanjays

[chrisah]

I had Reader working successfully for several months till I bought some new books needed activating my reader on the Pocket PC.

As I tried uniinstalling the PPC MS Reader from my Laptop and the PPC, and following instructions in this forum, I broke something in the PPC. Now whenever I try to install the Reader on my PPC it reports that the install was unsuccessful because the certificate could not be verified!

So no reader at all now!

Anyone have any clue?

Sanjays,

Can you tell me what OS you are running on your PC when you run the install?

Sincerely,
Christine - Microsoft Reader Team

Christine,
I use the PPC sometimes with my home desktop that uses XP Pro Service Pak 1, and mostly my corporate laptop that has XP Pro SP2. Same results with both.

Help much appreciated.

Sincerely,
Sanjays

Sanjay,

Is the error displayed on your device or on the PC?

Sincerely,
Christine - Microsoft Reader Team

[sanjays]

I had Reader working successfully for several months till I bought some new books needed activating my reader on the Pocket PC.

As I tried uniinstalling the PPC MS Reader from my Laptop and the PPC, and following instructions in this forum, I broke something in the PPC. Now whenever I try to install the Reader on my PPC it reports that the install was unsuccessful because the certificate could not be verified!

So no reader at all now!

Anyone have any clue?

Sanjays,

Can you tell me what OS you are running on your PC when you run the install?

Sincerely,
Christine - Microsoft Reader Team

Christine,
I use the PPC sometimes with my home desktop that uses XP Pro Service Pak 1, and mostly my corporate laptop that has XP Pro SP2. Same results with both.

Help much appreciated.

Sincerely,
Sanjays

Sanjay,

Is the error displayed on your device or on the PC?

Sincerely,
Christine - Microsoft Reader Team

Christine,
The message appears on the PPC.
Thanks,
Sanjay