palur
10-10-2007, 01:30 AM
AT&T has bumped my family off for we were apparently using non AT&T towers more in the last 3 months. It is ridiculous to me as how can we know when we are travelling if AT&T tower is used or someone else'.
Does that mean that one can not use cell phone if one leaves home as we do not know if we are using non-at&t tower? How can some one be bumped off (entire family of 5) on a national plan, when the customers are not even aware of out of network usage? Is this justified?
I believe they take only last 3 months of usage for audit when I have been their customer for about 3 1/2 years. Now none of my pocket pc phones would work (4 in all) other than probably with T-mobile. how good is their coverage?
I appreciate any guidance and help.
Sorry for the rant.
Thank you in advance.
Does that mean that one can not use cell phone if one leaves home as we do not know if we are using non-at&t tower? How can some one be bumped off (entire family of 5) on a national plan, when the customers are not even aware of out of network usage? Is this justified?
I believe they take only last 3 months of usage for audit when I have been their customer for about 3 1/2 years. Now none of my pocket pc phones would work (4 in all) other than probably with T-mobile. how good is their coverage?
I appreciate any guidance and help.
Sorry for the rant.
Thank you in advance.