Media Player 11 Won't See Storage Cards On AKU 2.3 Devices!

[Jon Westfall]

<div class='os_post_top_link'><a href='http://support.microsoft.com/kb/931621/en-us' target='_blank'>http://support.microsoft.com/kb/931621/en-us</a><br /><br /></div><i>"You try to synchronize content from Microsoft Windows Media Player 11 to a Microsoft Windows Mobile 5-based device with AKU 2.3 or a later AKU. When you do this, the phone connects. However, only the internal storage on the phone is available in Windows Media Player as a synchronization target. This issue occurs because the canonical name for Windows Mobile 5-based devices with AKU 2.3 and later AKUs is truncated in Microsoft Windows Media Device Manager. This hotfix eliminates a bug that causes this truncation to occur."</i><br /><br />A nasty little bug that may affect anyone who syncs from Media Player 11 to the latest and greatest WM 5 devices. If you've been experiencing these sorts of issues, check out the KB article and hopefully it will provide an end to your woe.

[efjay]

The hotfix linked in the KB article only refers to Vista and not XP. Would it be safe to run on XP systems?

[x51vuser]

no

[Arne Hess]

John, the fix should be distributed via Windows Update as well. At least it happened to my Vista machines (Business and Ultimate) last week:

http://www.theunwired.net/?itemid=3730

After I've installed the update, Windows aka Media Player 11 sees my storage cards again! :)

[bnycastro]

Running Vista Home Premium and the hotfix was not downloaded automatically [or I installed the hotfix before it got distributed via Win Update] I had to install it manually. http://bnycastro.blogspot.com/2007/03/tips-tricksmissing-storage-card-issue.html

I suggest the title be changed to mention Vista, WMDC, and WMP11 since I did not experience this problem with XP, AS, and WMP11. :)

[efjay]

Running Vista Home Premium and the hotfix was not downloaded automatically [or I installed the hotfix before it got distributed via Win Update] I had to install it manually. http://bnycastro.blogspot.com/2007/03/tips-tricksmissing-storage-card-issue.html

I suggest the title be changed to mention Vista, WMDC, and WMP11 since I did not experience this problem with XP, AS, and WMP11. :)

This definitely affected me running XP home ever since upgrading to WM11.

[bnycastro]

hmmm that is strange. oh well atleast it's fixed now.

[fmunoz]

efjay,
Can you try formatting your memory card and trying again?