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sjoher
05-28-2006, 06:25 AM
HI:
I have HP 4700 and I have trouble with sound on my PPC. It doesnot produce any sound. It happen before and it was working for sometime and now again it is not working. It updated audio driver but still not working. I like to know it is a soft ware problem or my speaker is damaged. If speaker is damage i can still hear sound with headset but I cannot hear with the headset either. Some one know some solution I will appreciate:cry:
Cybrid
05-28-2006, 09:59 PM
HI:
I have HP 4700 and I have trouble with sound on my PPC. It doesnot produce any sound. It happen before and it was working for sometime and now again it is not working. It updated audio driver but still not working. I like to know it is a soft ware problem or my speaker is damaged. If speaker is damage i can still hear sound with headset but I cannot hear with the headset either. Some one know some solution I will appreciate:cry:
Have you done a backup, hard reset , test and then restored?
that'll eliminate software issues.
Darius Wey
05-29-2006, 02:03 AM
I'm a little confused by your second-last statement. Can audio be heard through the headphones?

If Cybrid's suggestions don't work, try attaching and detaching the headphones rapidly about ten times.

If that fails, along with a hard reset, there's a chance that you're experiencing hardware failure, so you'll probably have to contact HP and get it repaired/replaced.
sjoher
05-29-2006, 03:58 AM
No It does produce any sound with the headset also. I just did a hard reset and it didnot resolve my problem.
Darius Wey
05-29-2006, 06:16 AM
No It does produce any sound with the headset also. I just did a hard reset and it didnot resolve my problem.

Did you try attaching and detaching the headphones a number of times consecutively?

If so, and the problem still remains, contact HP. All signs point toward it being hardware failure.