ActiveSnyc 4.1 melt down!!!

[scarletknight96]

I have spent over six hours with attempting to get activesync to sync my files. I've tried everything, from uninstalling it and re-installing it, four or five times, to no avail. The error message I am receiving on my desktop is: "Attention required." This message appears next to the windows pc icon. The status or progress bar just says synchornizing and never fills-up, as though progress was being made. I've resetted my pocket pc and still nothing happens. I am using an ipaq 2795 unit, with windows mobile 5.0 Can someone please help me. And, yes, I completely uninstalled activesnc from my computer, rebooted and repeated the process, all over again, and again.

[Darius Wey]

Do you have a firewall installed? A lot of ActiveSync 4.x-related issues are either firewall related or network settings related.

Check out this troubleshooting guide (http://www.microsoft.com/windowsmobile/help/activesync/default.mspx) and see if it's of any help.

[scarletknight96]

I followed the instructions on the activsync firewall guide and still to no avail. I saw an error message under activesync with my handheld, which suggested to delete my partnership. I tried this and it still did not work.


Ironicly, I have zone alarm security suite. It suggeste that I upgrade to the latest version, which I did. That is when all the my problems began. Can you or anyone please offer supportive suggestions?

[Darius Wey]

Ironicly, I have zone alarm security suite. It suggeste that I upgrade to the latest version, which I did. That is when all the my problems began. Can you or anyone please offer supportive suggestions?

What happens when you temporarily disable ZoneAlarm? Is the device able to sync?

[scarletknight96]

The same ole problem still occurs. Please, let me know if I should try a hard reset. Luckily, I bought spb backup, not too long ago. I'll be on stand-by mode, awaiting your response. Thank you.


Another problem I usually have, but I don't know how to remedy it. When, I either hard reset or delete my activesync partnership, I usually have duplicates in my PIM (pocket informant) and in my notes. How doe you get rid of those duplicates?

[Darius Wey]

The same ole problem still occurs. Please, let me know if I should try a hard reset. Luckily, I bought spb backup, not too long ago. I'll be on stand-by mode, awaiting your response. Thank you.

A hard-reset is a quick and painless solution. First, try syncing before restoring your backup file, then try syncing after restoring your backup file. If your problem isn't firewall-related or network-related, then there's a high chance that it's due to some third-party software breaking the sync process, which performing the latter (syncing after restoring the backup file) may cause again.

Another problem I usually have, but I don't know how to remedy it. When, I either hard reset or delete my activesync partnership, I usually have duplicates in my PIM (pocket informant) and in my notes. How doe you get rid of those duplicates?

A free, Outlook duplicates remover will do the trick. Here's a good one: http://www.slipstick.com/files/ODR5.EXE