kndlewis
02-04-2006, 06:13 PM
One day out of the blue a couple of months ago, I got a 'USB Device not recognized' message when I plugged in my iPaq. :cry:
The only thing I could think of was some software that I installed the day before so I uninstalled it. Still had the same error message.
I uninstalled AS 3.8 and reinstalled. Still had the same error message.
I tried a hard reset. Still had the same error message.
Tried a new cable. Still had the same error message.
I restored my PC to a recent backup image. Still had the error message.
Unable to find anything on various web sites, and getting desparate for syncing, I set up my 4700 to sync via wireless.
OK, now I'm syncing again but still unable to connect via cable.
Well, yesterday I found the problem! The circuit board that the cable (or dock) plugs into is broken on one end and at least one trace (pin) is broken off!
I guess that means I won't be upgrading to WM5 next month, as I cannot sync via cable.
The only thing I could think of was some software that I installed the day before so I uninstalled it. Still had the same error message.
I uninstalled AS 3.8 and reinstalled. Still had the same error message.
I tried a hard reset. Still had the same error message.
Tried a new cable. Still had the same error message.
I restored my PC to a recent backup image. Still had the error message.
Unable to find anything on various web sites, and getting desparate for syncing, I set up my 4700 to sync via wireless.
OK, now I'm syncing again but still unable to connect via cable.
Well, yesterday I found the problem! The circuit board that the cable (or dock) plugs into is broken on one end and at least one trace (pin) is broken off!
I guess that means I won't be upgrading to WM5 next month, as I cannot sync via cable.