Active Sync caugth Alzheimer...

[yildi]

Hi,

A friend of mine has a very strange problem. Two weeks ago its AS has stopped to recognize its PDA (it owns a basic iPAQ). It only connects as guest. If you uninstalland reinstall AS, it is possible to establish a partnership during the first connection but if one unplugs the PDA and replugs it again, AS directly connects as guest. I have tried to help him and we have uninstalled AS, updated it, soft-reseted the PDA... All this does not help. I have searched these forums on this topic but I have not been able to see a solution. There are some posts on ipaqHQ on this problem but, again, without any solution.

I am totally in the fog. Do you have any idea on this problem? Have you met it before? Any help would be very much appreciated :-)

Best regards,

Murat

[coolabah]

Have you tried re-naming the ipaq ??

[Constant Caffeine]

Have you uninstalled/reinstalled ActiveSync?
Have tried using a different computer?

[yildi]

Thank you very much for your suggestions and sorry for my silence (I was out of town). I have some bad news and some good news...

First bad news...

I have tried many things to solve this problem. Here is what I have gathered in this and other forums and on the Mr Herrera's helping web site :

* Check and see of the registration key at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows CE Services and see whether a key named GuestOnly

has a value of 1. If it does then change the value to 0 to allow you to setup a partnership.

* If you are using a firewall and you do not allow Port 990 to be used by ActiveSync you will connect as a Guest.
ActiveSync uses the following ports (per Microsoft KB article) with descriptions I have added based on looking at the conversation between

the Pocket PC and the PC::
Port Usage
990 RAPI Requests
999 Time Server
5678 Synchronization Information
5679 Heartbeat
These ports are used (per Microsoft KB article) to communicate with your PC Companion.
* Activate NetBios over IP
It also uses the NetBIOS TCP and UDP ports 137 (naming service), 138 (NetBIOS datagram service) and 139 (NetBIOS session service) to

communicate with your PC Companion. If you use a DNS it will use port 53 for name resolution.

* It might be worth clearing out the following key in the registry of all subkeys, uninstalling & reinstalling Activesync, and setting up

the partnership again.
"HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services\Partners"

* Renaming the PDA

* Uninstall,clean everything (Delete C:\WINDOWS\SYSTEM32\RAPI.DLL and C:\WINDOWS\SYSTEM32\CEUTIL.DLL after having uninstalled AS 4),
reinstall Active Sync.

None has solved the problem.

Now the good ones :

The good news is the fact that a Hard reset was able to solve the problem. :-) It seems that this is due to a corruction on the PDA's side... Now my friends PPC is correctly recognized ans it synchronizes.

Thank you very much all for your help.

Best regards,

Murat