WM5 & Activesync 4.0 Woes

[Darren Behan]

Just recently got a K-Jam and I have to say that while I am generally pleased with the physical equipment itself, I am completely underwhelmed by AS4. I have had nothing but difficulties with it so far and it does not feel ready for prime time. A partial list:

1) Neither my work PC or laptop will sync. AS generates error 85010014. Followed all of the instructions so far about removing & resintalling Outlook, etc. Nothing works. Most things I posts have seen blame this on Outlook on the desktop but everything was fine with my old device so I'm not sure how much I buy that. Home machine works fine except for #2 below.

2) Pocket Money 2006 just hangs AS4. So does SPB Pocket Finance.

3) Reader Activation doesn't work. I was able to get around this thanks to an earlier thread here @ PPCT - thanks guys!

If anyone has some advice on items 1) or 2) I would greatly appreciate it. Does anyone know how if you can get away with using AS 3.8 with WM5? Really only need the sync functionality @ work. Tried it yesterday to no avail but figure someone may know how to get it done.

Thanks in advance.

db

[blewand]

Try shutting down Zonealarm, or whatever you are using for firewall protection. There seems to be a significant difference between AS and WM5 vs. AS and 2003SE. I'm not sure if active ports changed because AS 4.0 and 2003SE will work with Zonealarm active.

[Darren Behan]

I assume you are referring to my Money problem and I do not have a firewall on my local machine; I use the one in my router. I very much appreciate your response but I'm afraid that's not it.

Thanks anyway,

db

[Darren Behan]

An update in item 2):

SPB Pocket Finance did ultimately work; however, it took about 13 hours for it to do so. I've read that the program works fine for some people so you may want to give it a try anyway but I have to pass on it.

Cash Organizer from Inesoft works fine. You can find them here: http://www.inesoft.com/eng/index.php. It has all of the functionality I need and syncs in less than a minute. Initial sync was somewhat longer (about 15 minutes) but it's peppy after that.

Still looking for a solution to #1. There are reports out there that it may have to do with the use of folder redirection and I doubt that my IT department is going to spend much time changing their setup for 1 out of 60K people). What amazes me (but shouldn't at this point) is that this is core functionality in Windows, I would have thought this would have been difficult to overlook or certainly would have been raised during testing. This will lose MS a lot of customers in the business space if they don't get it sorted soon.

Either MS will patch it or I'll have to come up with some other PDA/sync solution. What's the point of a device that won't sync?

[lumpyhed]

I'm stuck in the same boat with an ipaq 2400. Did the upgrade this morning and spent the rest of the day trying to troubleshoot. Downgraded it and within a minute of booting up i had everything synced how it should...

Folder redirection does seem to be the suspect as it is used on this network also. Fortunately i am the admin so i could always change it for myself. It would not be the first time MS has done it either - if FR is used and proxy settings are set via group policy you get an error in the logs about something. Still waiting on a fix on that too as they declare in their knowledge document.

[Darren Behan]

Here's to hoping that they get it sorted quickly. This is like having an expensive stereo without speakers...useless.

db